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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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October 08, 2020

I received excellent service I thank Carlos G for he's Help on yesterday. I would recommend someone else to go to their for your service. More

by delonlawton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos G
Oct 09, 2020 -

Williamson Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your experience great! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

Great service. John Varella was wonderful to work with. He provided excellent follow up and answered any questions that I had. I would definitely continue to service my vehicle at Williamson. More

by Cfindo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

Manny is always helpful and a professional who provides excellent roadside assistance to Williamson Cadillac customers. Repeat, repeat, repeat, repeat and repeat my statement in order to comply with 25 wor More

by JSROVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny roadside service
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2020

Is a great place for service , no problem with bringing car in for service. Work is always done correctly. Would recommend them to anyone for service. More

by BURLIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

Always a pleasure visiting the dealership. Everyone is friendly and helpful. Mickey BARRIOS always provides great customer service and ensures our cars are properly serviced. More

by THEVOICE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

Excellent I been a customer for Years. I will Highly Recommend The Dealer and The Salesman I Have Leased Numerous Vehicles and I am Very Happy. More

by BLADE131953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

I will always use Williamson Buick GMC. There always professional in helping meet your needs. Even the roadside assistance are Very polite and professional knows his job. Thank you More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept and roadside assistance
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 06, 2020

Excellent job by Mr. Loero. Always ready to assist and get it done right the first time. Will keep me coming back. Thank you very much! More

by GEORGEUCHA08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 03, 2020

Issue fixed for only a week. Vehicle now unable to be started. Now I have to bring the vehicle back to see the service department missed and likely be charged for it More

by Jvperez1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service
Oct 07, 2020 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 02, 2020

I was charged over $500 for routine 22,500 mile maintenance. My service advisor lied and said I had not had my 15,000 mile maintenance done. I contacted Buick and was relieved to find out that, in More

by Mike R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen Alicea
Oct 07, 2020 -

Williamson Buick GMC responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 07, 2020 -

Mike R. responded

I emailed you Tuesday at 1:10pm and you never replied. I would prefer discussing in writing, not on the phone, since your service advisor Carmen said I "did not understand" her. For the record, I am a retired college professor born in Miami so I understand English perfectly.

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