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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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October 02, 2020

The best service hard to write so much. It was great service. Road assistant manny was wonderful on time anticipated my needs and came through More

by GLOERDMANNSILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roadside assistance
Oct 07, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Muy buena atención y preocupación de parte de Alfonso muy buen trabajador cada vez que valla pido por el y de los demás trabajadores también gracias More

by GERE003
Customer Service
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Williamson Buick GMC responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Visit was for a warranty battery replacement - very courteous service and was out the door in a little over an hour. Waiting area was clean with appropriate social distancing... More

by RBOYD6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike mckesson
Oct 06, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

They are always prompt and professional My vehicles are They are always prompt and professional My vehicles are well maintained and I recommend Williamson to all of my friends We are extremely satisfied More

by KVEARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez , Al Ammons
Oct 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

Excellent service by my service advisor Skip. Always helpful and knowledgeable that’s why he’s going there all the time. Will continue to go there whenever I have a need for my Cadillac. Ok . Will conti More

by HBRAVO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip my Service Advisor
Oct 05, 2020 -

Williamson Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Skip does for Williamson Buick GMC and our customers. Hope to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The service department at this dealership has excellent service. Everytime our car has needed service we brought it in and the matter was resolved promptly in many cases. Everyone is friendly and professio More

by LADYHAWK55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in the service department. He was great in assisting using our recent car issues.
Oct 05, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The attention is excellent specially Carmen Alicea and all the people that have to do with the service department. I will recommend to all my friends and family More

by BERTBOLIVAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
Oct 05, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The service was done in a timely manner. The service manager was professional and cordial. The service manager was also highly motivated to ensure that the service rendered was satisfactory to me . More

by johnforbesjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso J Roberto
Oct 05, 2020 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

The dealership is excellent; however I feel that I was sold a lemon and was not taken serious when I complained. I still have transmission trouble More

by GAZELLE808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fede, Angel Gonzalez
Oct 05, 2020 -

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2020

I have been very pleased with the Service Department at Williamson Cadillac! Always follow up, professional, and courteous. I have never had a problem with getting an appointment and they provide pick up a More

by NANCY.ROSENBLATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mickey and Sal from Service Department
Oct 05, 2020 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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