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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,860 Reviews

1,860 Reviews of Williamson Buick GMC - Service Center

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September 22, 2020

Good customer service. Polite customer services personnel. The only thing I was expecting was have my car wash but I think maybe you do not have the service. More

by Alexeis2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Sep 24, 2020 -

Williamson Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 22, 2020

I had an appointment and still had to wait 15 minutes because my service advisor had two people in front of me when you had eight different customer service people sitting around. More

by e.gomez9891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 19, 2020

They are the best!!! We rather spend more money on a car just to be able to deal with them. Anything less than their service is not worth going too. More

by SGHAZAL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Williamson Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 19, 2020

Louis Carbonell came to my house when pandemic just started last May to bring my new Lease cardo I didn’t had to go to the dealer More

by DEIVAL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Take care, Jeff Rogers - jrogers@wagmiami.com

September 18, 2020

Oil change with Carmen in the service department excellent work thank you!! A A A A A A A A A A A A A ++++ More

by jadertamayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen service , Rene Roberts
Sep 21, 2020 -

Williamson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 17, 2020

You guys are the best and I'm happy I drive a Cadillac. Service is always to superb and friendliness of all the workers Cadillac is the way to go More

by ROSE7BZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service, Angel Gonzalez
Sep 24, 2020 -

Williamson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 16, 2020

Best dealership in town .... Both Bruno and Benny are an asset to this company ... this is my 10th vehicle purchase and I will continue to always come to them for the best deal. More

by BORTEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Williamson Buick GMC responded

Wow! It was a pleasure to read about your 10th car-buying experience at Williamson Buick GMC. Congratulations on your new vehicle! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Bruno and Benny provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2020

A $63 part actuator cost $2800 plus to install. The first time in over 25 years that I left Williamson without having my car repaired. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rolando Pardo
Sep 24, 2020 -

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 24, 2020 -

Robert responded

I would recommend Williamson, I was satisfied with everything but the pricing. Mr. Pardo has always been professional each and every time I have dealt with him. I will reach out to Mr. Rogers as well. To be clear, I’d take my car to Williamson again. How do I reach out to jrogers@wagmiami.com so that I can discuss this matter with him? Thanks for any assistance.

September 15, 2020

Excellent service, quickly in and out with a loaner. John Varela was very professional. The loaner department was very efficient. Twenty five word minimum for a review is excessive... More

by SOLOAUTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Varela
Sep 17, 2020 -

Williamson Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2020

Very professional and knowledgeable road service tech with great service! The tech, Manny Ortega, was dispatched to give me a jump start, but after calling me and discussing with me what I was experienci More

by randysosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Road Service Technician, Manny Ortega
Sep 17, 2020 -

Williamson Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Sep 17, 2020 -

randysosa responded

Thanks fir your reply!

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