Williamson Buick GMC - Service Center

Great service very fiendly next time please work in send this survey in Spanish , will help the Spanish community I forgot the name of the service advisor, he. Was great this survey in Spanish , will help the Spanish community I forgot the name of the service advisor, he. Was great More

Prompt and cordial service. Thanks This gentleman at the Prompt and cordial service. Thanks This gentleman at the entrance welcoming the cars for service, is a beacon of light and happiness , makes me feel Prompt and cordial service. Thanks This gentleman at the entrance welcoming the cars for service, is a beacon of light and happiness , makes me feel welcome every time. Thanks More

Excellent service by Carmen. Quick, efficient, and detailed. Cashier employee, unknown name due to no ID or name on shirt, was on her phone and not attentive to checkout process. Did not acknowledge p detailed. Cashier employee, unknown name due to no ID or name on shirt, was on her phone and not attentive to checkout process. Did not acknowledge presence as I asked where to sign and what I was signing. Otherwise service was excellent. More

Service was slow. What should have taken one day took 3. I had to switch advisors because Carmen was unresponsive and would not give updates. When the mechanic encountered a problem that stopped the service I had to switch advisors because Carmen was unresponsive and would not give updates. When the mechanic encountered a problem that stopped the service, she didn't call me; I had to call for an update. Once the service was switched to Carlos the communication was much better. It took over 30 mins to get my car after I paid and took the receipt directly to the Valet. Outside of the service from Carlos, I dont know if I have a good reason for ever getting my car serviced at Williamson ever again. More

They offered a loaner immediately knowing the work would take some time so we didn’t have to wait around. Alfonso then called me in the middle of the week and gave me an update of the issues. Once my car wa take some time so we didn’t have to wait around. Alfonso then called me in the middle of the week and gave me an update of the issues. Once my car was ready I went and I was in & out in 10-15 mins tops. Great work. More

Fui para un cambio de aceite y para reemplazar la luz en uno de los focos delanteros; no tenía turno y a las 12:00 del día me dijeron que había una demora de dos horas y media. Sin embargo me terminaron el uno de los focos delanteros; no tenía turno y a las 12:00 del día me dijeron que había una demora de dos horas y media. Sin embargo me terminaron el trabajo en menos de una hora. Muy profesional y seguro. More

Alfonso Robleto was my service advisor on this visit and he is an impecable employee. When i arrived he walked with me to my vehicle so that he could better understand what issue my vehicle was having. I ha he is an impecable employee. When i arrived he walked with me to my vehicle so that he could better understand what issue my vehicle was having. I have brought the truck in before to have this fixed and it wasn't. This time Alfonso made sure I didn't have this problem again. He kept me posted on the progress of my vehicle and it was fixed in a timely manner. When the service was completed Alfonso walked out to the vehicle with to make sure I was satisfied with the work that was done. He did this during his lunch break. He was extremely helpful. More

I was very pleased when my service advisor greeted me by name and knew exactly why I was there. A stellar job was done and completed timely. name and knew exactly why I was there. A stellar job was done and completed timely. More

Carmin was an absolute delight to work with. She was beyond helpful and informative. I was disappointed with the loaner/rental program as my car was not under warranty and no discount could be given at beyond helpful and informative. I was disappointed with the loaner/rental program as my car was not under warranty and no discount could be given at enterprise. The valet service with enterprise was convenient. More