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Williamson Buick GMC - Service Center

Miami, FL

4.4
1,910 Reviews

1,910 Reviews of Williamson Buick GMC - Service Center

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September 03, 2020

All the time I visit the Dealership is always Been a great experience no matter what the reason for the visit. Always a friendly clean environment. A+ More

by PUPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2020 -

Williamson Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2020

Williamson Cadillac Is the best in service and sales Tony Martinez is the best service writer I will recommend a dealership to anybody Williamson Cadillac Buick GMC one More

by Ralphb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2020

Excellent service in a very timely manner. Arrived with appointment and was sent right away. Parts had already been delivered as I needed the Cue replaced. out the door in less than 2 hrs More

by VALERIEASANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Sep 06, 2020 -

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 02, 2020

I came to have the oil changed in our 20134 Buick. An I came to have the oil changed in our 20134 Buick. An appointment was set and made. Everything about the work was great except one thing. I did More

by ewejse
Recommend Dealer
No
Employees Worked With
Mr McKesson in Service Dept
Sep 14, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Great service would definitely recommend for sales and for service, pleasant experience and pleasant place, very clean, staff very friendly, just all around nice place to visit More

by ROBGAR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Sep 05, 2020 -

Williamson Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Williamson Buick GMC again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Amazing service as always, very quick service and attentive. It was very clean and i felt very safe and everything was organized to provide an efficient service More

by RAQUELPUPO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gairy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Williamson Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 31, 2020

Great service very fiendly next time please work in send this survey in Spanish , will help the Spanish community I forgot the name of the service advisor, he. Was great More

by SADEFNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

Prompt and cordial service. Thanks This gentleman at the Prompt and cordial service. Thanks This gentleman at the entrance welcoming the cars for service, is a beacon of light and happiness , makes me feel More

by MARIAALICOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Haeffner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Williamson Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2020

Excellent service by Carmen. Quick, efficient, and detailed. Cashier employee, unknown name due to no ID or name on shirt, was on her phone and not attentive to checkout process. Did not acknowledge p More

by Dherndandez085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
Sep 01, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 27, 2020

Service was slow. What should have taken one day took 3. I had to switch advisors because Carmen was unresponsive and would not give updates. When the mechanic encountered a problem that stopped the service More

by r.f.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen from Service 1 star
Sep 01, 2020 -

Williamson Buick GMC responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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