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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,909 Reviews

1,909 Reviews of Williamson Buick GMC - Service Center

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August 25, 2020

Fui para un cambio de aceite y para reemplazar la luz en uno de los focos delanteros; no tenía turno y a las 12:00 del día me dijeron que había una demora de dos horas y media. Sin embargo me terminaron el More

by Lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José M Barrios Jr.
Aug 28, 2020 -

Williamson Buick GMC responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sinceramente, Jeff Rogers - jrogers@wagmiami.com

August 25, 2020

They offered a loaner immediately knowing the work would take some time so we didn’t have to wait around. Alfonso then called me in the middle of the week and gave me an update of the issues. Once my car wa More

by JEY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso from Service Dept.
Aug 28, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 23, 2020

I was very pleased when my service advisor greeted me by name and knew exactly why I was there. A stellar job was done and completed timely. More

by DRRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 26, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Williamson Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2020

Excellent Service as usual. I was out of town in the Keys when a sensor gave out on the car. I called Williamson Cadillac advisor Richard and he sent a tow truck with a loaner. Completely saved me a drive to More

by JREVILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Aug 26, 2020 -

Williamson Buick GMC responded

Thank you for your kind words about Richard and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2020

What can I say I like going there for all my services on my GMC. I have to say every time I go in from the time I pull up into the service department all the way in it feels like you just walking into Disne More

by Otis Royo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara Service Adviser
Aug 26, 2020 -

Williamson Buick GMC responded

Otis, thank you for the awesome feedback! You're right, Carlos is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2020

Horrible service. Won’t go back!!! Don’t do what they are suppose to but state they did. Removed Freon from AC after repair Brought car to me, drove it to front with hot air blowing and still tried giving it More

by SAMIJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
August 21, 2020

Carmin was an absolute delight to work with. She was beyond helpful and informative. I was disappointed with the loaner/rental program as my car was not under warranty and no discount could be given at More

by Bks39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmin!!
Aug 26, 2020 -

Williamson Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Carmin could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2020

The service is quick and efficient.The waiting room is ok , it has coffee and munchies delicious. When the work was finished they clean the car outside and inside perfect thank you More

by carmitaalvarez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Great service! Very attentive and hard working service writer. Thank you Carlos Gomara for taking great care of my car. Will be back for all my automotive needs. More

by Arthur Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 24, 2020 -

Williamson Buick GMC responded

Arthur, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Cadillac complimentary service. Oil change and recall checks. Was provided excellent service will be back soon for my regular service. I was told it would take two hours, but it turned out I was out in More

by BoriJudyvillacis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service
Aug 24, 2020 -

Williamson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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