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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,908 Reviews

1,908 Reviews of Williamson Buick GMC - Service Center

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August 14, 2020

Experience, Great Customer Service. Comparable Price, Adviser in communication with the Client, Client always know what’s going on. When call for appointments they keep More

by Lionel Sanchez
Recommend Dealer
Yes
Employees Worked With
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto 5 Star
Aug 19, 2020 -

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 13, 2020

Mike McKesson is always super helpful, and goes above and beyond when it comes to customer service and satisfaction! My vehicle was promptly serviced and ready as promised. More

by DJT_JD4SOBE
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson
Aug 18, 2020 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 11, 2020

Great service took care of all of my vehicles needs. Will be returning! Friendly and attentive. The concierge service was also great couldn’t ask for more. More

by ralphpants
Recommend Dealer
Yes
Employees Worked With
Erick
Aug 14, 2020 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Blair Pickett, blairp@jimmarshauto.com

August 11, 2020

Excellent customer service. Carmen, aService technician, Excellent customer service. Carmen, a Service technician, was extremely helpful. She went out of her way to make me feel comfortable as I am disabled More

by Minnie
Recommend Dealer
Yes
Employees Worked With
Carmen
Aug 14, 2020 -

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by! Blair Pickett, blairp@jimmarshauto.com

August 11, 2020

My car broke down unexpectedly I reached out to Luis and was able to get me an appointment the same day, when I arrived Richard was there to greet me. My car went into the shop immediately for diagnostics a More

by anthonyjoseph1515
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Loero
Aug 14, 2020 -

Williamson Buick GMC responded

Thank you so much for your feedback, Anthony. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future! Blair Pickett, blairp@jimmarshauto.com

August 11, 2020

Not very pleased-deceptive pricing. Was upsold a service, asked about pricing and was told “62” which turned out to be $620. Thank you Eddie! More

by Nettie
Recommend Dealer
No
Employees Worked With
Eddie
Aug 19, 2020 -

Williamson Buick GMC responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest c convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 07, 2020

Very organized, smooth process to drop off my car and pick up a loaner. Pick up was also smooth and easy. Only thing I would’ve liked is a call to give me an idea when it would be done rather than just More

by Stacey
Recommend Dealer
Yes
Employees Worked With
Mile McKesson, and the guy at the loaner counter, both were great.
Aug 10, 2020 -

Williamson Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 07, 2020

The rep that came to service was friendly and fast service. I am very happy with the level of service. The sales rep Ralph Barraque referred me to roadside assistance which fixed a screw in my tire. More

by ASP5074
Recommend Dealer
Yes
Employees Worked With
Ralph Barraque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny roadside assitance
Aug 10, 2020 -

Williamson Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2020

Easy, Courteous, Professional, Friendly, Fast ... but Expensive. Difficult to understand codes on invoice. Now need to complete the 25 words minimum. Still need four more. More

by medsyspro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela and Gio
Aug 07, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2020

Great customer service!!! 100% recommendedEverything was Great customer service!!! 100% recommended Everything was fast and without any issue. Alberto Fernandez who was my salesperson was awesome since the More

by YENI Rodriguez
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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