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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,854 Reviews

1,854 Reviews of Williamson Buick GMC - Service Center

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June 16, 2020

Royal treatment! It took 15 minutes to evaluate the problem in my car, signed papers and pick up loaner. Back to work in no time. Received call a day later....problem resolved! Another 10 mins to retur More

by Cmonsante
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jun 18, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2020

Service advisor are very “ impersonal” . At times they do not understand people’s needs at all. I feel they do not pay attention to customer issues. I heard a man complained because his service advisor was o More

by JULIO5
Recommend Dealer
Yes
Employees Worked With
Ronell Perera
Jun 18, 2020 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 16, 2020

I have the best service team at Williamson Cadillac. Very knowledgeable and friendly . Bruno Zayas is the best salesperson. He listens and tries his best to accommodate Tony in finance was very accommodati More

by UPLUSME2
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 15, 2020

Williamson Cadillac is unlike any other dealership I have experienced. They are friendly, knowledgeable, and helpful! Every time I visit I leave feeling like there really is still such a thing as good custom More

by DANIEL95
Recommend Dealer
Yes
Employees Worked With
Service Dept. (Mickey Barrios)
Jun 17, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 12, 2020

I had to use Roadside Service and as always Manny was very helpful and very efficient. He advises the client when he is on his way. Manny gives excellent service. More

by PVTBNKR
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 15, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 11, 2020

Came in without an appointment for a tire repair. Work was completed quickly. Service advisor was very friendly and helpful. Also repaired second tire in the short time. More

by PAUL
Recommend Dealer
Yes
Employees Worked With
Carmen
Jun 15, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback, Paul. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 11, 2020

Tony Martinez I will say he’s the perfect service tech did I ever deal with it I’m amazing performance kind The best You can say good employee everything that I called him I was as his phone very friendl More

by juan gONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Jun 15, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 28, 2023 -

juan gONZALEZ responded

Tony Martinez I will say he’s the perfect service tech did I ever deal with it I’m amazing performance kind The best You can say good employee everything that I called him I was as his phone very friendly

June 09, 2020

My husband and I have been client for years and the service is excellent. Thank you to my adviser Skip for been so dedicated and helpful. More

by MOCA2380
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip -Service advisor
Jun 12, 2020 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 09, 2020

Excellent service. No wait. Carlos Gomarra, Service Advisor, excelled my expectations of what customer service is about. He delivered an outstanding service since the moment I left the car to the day t More

by Anmerahil
Recommend Dealer
Yes
Employees Worked With
Carlos Gomarra
Jun 12, 2020 -

Williamson Buick GMC responded

Thank you for the awesome feedback! You're right, Carlos is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 06, 2020

I sincerely Love my salesman Rene Robert's who has help me for eight years on the sales of our cars and my family, live the care of the finance department and Mr De Armas, a real pleasure. To go and recomm More

by DOVE430
Recommend Dealer
Yes
Employees Worked With
Mr De Armas, Rene Roberts
Jun 10, 2020 -

Williamson Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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