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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,908 Reviews

1,908 Reviews of Williamson Buick GMC - Service Center

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June 30, 2020

Great Service and attention at all times superb delivery on interactions with any employee of the Dealership Tony Martinez Service Coordinator exemplifies those behaviours and qualities always More

by ADROVERB
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Martinez
Jul 06, 2020 -

Williamson Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Williamson Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 30, 2020

Amazing service overall. The staff is always so helpful and professional. Everything is always very clean. Fast service. Great customer service. And my car feels awesome. Forever a happy customer. More

by Enmely05
Recommend Dealer
Yes
Employees Worked With
Tony Martinez, Erik Rodriguez
Jul 06, 2020 -

Williamson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 29, 2020

Not happy with how you have handled covid19 guidelines. Shouldn’t have pastries out for all,no markers or enforcement of social distancing,and I was driven to the car rental with one more client,then given More

by holysue50
Recommend Dealer
No
Employees Worked With
Mike McKeeson
Jul 08, 2020 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 28, 2020

Love this dealership! Jermaine is by far the best salesman I’ve ever worked with! As long as he is there, my family and I will continue to be customers there! More

by EJ_MATHIS
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Ej was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 26, 2020

Very easy to schedule service with a quick turn around. Richard Loero was informative as he walked the truck with me. He simplified the visit. More

by NO-REPLY-R0ODIPMH
Recommend Dealer
Yes
Employees Worked With
Richard Loero
Jun 29, 2020 -

Williamson Buick GMC responded

Hi and thank you for your kind words. We are very happy to hear that Richard was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 25, 2020

Best dealership I’ve ever been to in my life. You can readily tell that the “tone at the top” is superb because the staff is superb. More

by Buddy
Recommend Dealer
Yes
Employees Worked With
Skip
Jun 26, 2020 -

Williamson Buick GMC responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 25, 2020

Not a very good time right now to ask me for a review of your dealership or any of its departments. I have been waiting for over a month for a new glove compartment latch (paid in advance) for my 2013 GMC 2 More

by madbuck50
Recommend Dealer
No
Employees Worked With
Unknown
Jul 08, 2020 -

Williamson Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 25, 2020

Carlos Rivera, what a cool guy.I will always make sure Carlos Rivera, what a cool guy. I will always make sure to speak to him every time now. Made the experience super smooth and convenient! More

by bboyferal
Recommend Dealer
Yes
Employees Worked With
Service: Carlos Rivera
Jun 26, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 25, 2020

Friendly staff, repairs are not efficient The staff is very Friendly. ant the lobby is very comfortable and inviting. As soon as the manufacture warranty expired, repairs are less detailed an More

by owenmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moo-Sang
Jun 26, 2020 -

Williamson Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

June 25, 2020

They pulled my credit without authorization and expected me to be happy about it. The finance guy was disrespectful when I told him I wouldn’t sign his form and only calmed down when I called him out on it. More

by LSUAREZ617
Recommend Dealer
No
Employees Worked With
Guillermo Farinas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Williamson Buick GMC responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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