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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,875 Reviews

1,875 Reviews of Williamson Buick GMC - Service Center

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March 23, 2020

The service took almost 2.5 hours. The car was left dirty inside (door, seat, and carpet). Garbage was left in the car such as the plastic that was put around the steering wheel. Air conditioning was More

by DIVINAAA
Recommend Dealer
No
Employees Worked With
Service desk
Apr 08, 2020 -

Williamson Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and I will share them with our team so we may improve going forward. Thank You

March 19, 2020

Erick is a good advisor, my car was fixed quickly, I recommend this dealer, very good costumer service, they find problem have my car, you no be disappointed.👍 More

by elielmatousek
Recommend Dealer
Yes
Employees Worked With
Erick Advisor
Mar 20, 2020 -

Williamson Buick GMC responded

We are pleased to read that everything went well for you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2020

The best dealership very professional service always helpful the service everything is always perfect Carlos Gomara was the person help me this week when I visit the dealer for service he was great and More

by IDELSOSA
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Mar 20, 2020 -

Williamson Buick GMC responded

Thanks for the awesome review! Please come back to see us again anytime! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2020

Very nice people Great service Very clean place and good energy Excellent Excellent Excellent I highly recommend this place Employees are very focos on there job More

by MADELCAALVAREZ
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Williamson Buick GMC responded

We really appreciate your kind review! Let us know if we can do anything else for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2020

Excellent service advisor and management.Repairs done in Excellent service advisor and management. Repairs done in a timely manner. Great customer service. Transportation is provided whether through a loa More

by heide
Recommend Dealer
Yes
Employees Worked With
Mike Mc Kesson
Mar 20, 2020 -

Williamson Buick GMC responded

We really appreciate your positive feedback, Heide! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 17, 2020

The service staff at Williamson Buick GMC are all hands-on professionals are dedicated to providing excellent customer service from beginning to end. I love them! More

by LLAYA611
Recommend Dealer
Yes
Employees Worked With
Skip Moosang and the Express Service lady. She was fantastic!
Mar 20, 2020 -

Williamson Buick GMC responded

Thanks for your kind words! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 13, 2020

They left the car dirty and a full meal under the drivers seat. I gave the bag with the meal to the guy that gave me the car. More

by Saida1953
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 14, 2020 -

Williamson Buick GMC responded

This is certainly not the experience we seek to provide, Saida. Please contact me as soon as is convenient so that we may discuss this further. Regards, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

March 12, 2020

Lost a good set of tires because of their lack of inspecting the vehicle as they should. Poor service department!!! Poor post sales and even worst service More

by machadobjose
Recommend Dealer
No
Employees Worked With
Ahmed Rivery
Mar 14, 2020 -

Williamson Buick GMC responded

We are concerned to read about your experience at our dealership. Please reach out to me directly so that I may address your concerns and hopefully come to a resolution. Regards, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com

March 12, 2020

Mickey my service advisor was excellent in every thing. He listen to the problem that my vehicle had he advise me of situations Of my vehicle and gave me all the concerns his opinions was excellent help v More

by nelson
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 20, 2020 -

Williamson Buick GMC responded

We are delighted to read that everything went well for you, Nelson! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2020

Carlos was very efficient and receptive to the issues that needed to be addressed. Everything was completed on a very timely manner and made me feel as if I was the only customer in the facility. More

by LYNNCARRY
Recommend Dealer
Yes
Employees Worked With
Carlos in service department
Mar 13, 2020 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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