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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,878 Reviews

1,878 Reviews of Williamson Buick GMC - Service Center

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March 03, 2020

Excelente servicio de Mike Barrios. Me informa lo que Excelente servicio de Mike Barrios. Me informa lo que necesito hacer para mantener el carro en buenas condiciones. Muy buen trato desde que entr More

by María Sánchez
Recommend Dealer
Yes
Employees Worked With
Julie Sánchez and Mike Barrios
Mar 04, 2020 -

Williamson Buick GMC responded

We appreciate the kind words, María. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2020

Great service overall with my service advisor until you go pay with the cashier the cashiers are rude and they have no respect tower’s customers, a customer could be in front of them and they will be talki More

by CRAUDEL28
Recommend Dealer
Yes
Employees Worked With
EDDY DE ARMAS
Mar 03, 2020 -

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2020

Excellent experience, process simplified, Staff very courteously and well organized. Felt I was a valued customer. Appreciate the breakfast goodies and the ride home and back. More

by Martaleida
Recommend Dealer
Yes
Employees Worked With
John Varela, Service
Mar 03, 2020 -

Williamson Buick GMC responded

Martaleida, thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 29, 2020

They did excellent work and very efficient and not time consuming. I enjoy going there they have everything u need and they cater to there customer. More

by 166826
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
Mar 02, 2020 -

Williamson Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 29, 2020

The work was done right the first time, completed sooner than promised, and at a fair price. How often can you say this about servicing? More

by Sam in Coral Gables
Recommend Dealer
Yes
Employees Worked With
Alfonso
Mar 02, 2020 -

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 27, 2020

This is Cadillac service at its absolute very best highly This is Cadillac service at its absolute very best. Highly recommended. Customer service representatives have to be among the most courteous people in More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez *****!!!!!
Mar 02, 2020 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 27, 2020

lousy experience, they used my car all over Miami for 170 miles, 12 toll passed and the worst thing that managers justified everything blatantly. I never received an apology and finally they gave me back the More

by Ivon de la Torre
Recommend Dealer
No
Employees Worked With
Juan Santos ,Rolando Pardo, Eddie de Armas , Jeff Rogers
Mar 15, 2020 -

Williamson Buick GMC responded

We are sorry to hear you were not happy with this service visit . We will share your comments with our staff to help us improve going forward

February 25, 2020

After arriving promptly for my appt I waited five hours and labor costs are way too expensive. I Had to seek other options for repairs. More

by CLAUDIAMVCRUZ
Recommend Dealer
No
Employees Worked With
Skip
Feb 27, 2020 -

Williamson Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 21, 2020

The staff is courtesy, respectful, kind and the service is dependable. Each visit gets better and better. The snacks are very tasty; the restroom is clean. More

by Mpol
Recommend Dealer
Yes
Employees Worked With
Mike Mckesson, 5 stars
Feb 24, 2020 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2020

Mi service Advisor Tony Martinez is the best. People like him makes me feel family at Williamson. He is courteous, kind, knowledge and a great service advisor More

by M.delgado0
Recommend Dealer
Yes
Employees Worked With
Tony Martinez. He is the best.
Feb 19, 2020 -

Williamson Buick GMC responded

Thanks for the kind words! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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