1,854 Reviews of Williamson Buick GMC - Service Center
Dissatisfied I'm disappointed, because the first time I was there for 6 hrs and they told me that the car had too many wires in order to get to fix brake lights I'm disappointed, because the first time I was there for 6 hrs and they told me that the car had too many wires in order to get to fix brake lights I was told to go back another day. The second time I left the car for 3 days and they call to guve the diagnostic and I was told of the cost o $1260 because there was a problem with the signal light, I agree with the payment. 2 days later I called and car wasn't ready yet, a day later the car was finally ready to be picked up. I got car , the next day as I was driving to work signal light was not working. Took car back , left it, and the next days they called to let me know they needed to order signal light. After 2 days car in shop ,the signal light switch was fixed and the following day I picked up car.I m disappointed that I payed ahead of time and car was not properly fix at the first time. More
Great First Experience This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had c This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had complimentary “croquetas”! More
Repair/ warranty Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and everyone who worked on the car! More
Excellent Service Department, took my Silverado in for a recall. The work was done quickly and the staff is well organized. Special thanks to Mr Rolando Pardo for ensur Department, took my Silverado in for a recall. The work was done quickly and the staff is well organized. Special thanks to Mr Rolando Pardo for ensuring that the process went smoothly.......Thanks again More
They took two and a half hours to do an oil change with appt Terrible customer service they do not come to tell you when the car is ready. You have to go and ask, super show service. Thanks Terrible customer service they do not come to tell you when the car is ready. You have to go and ask, super show service. Thanks More
Maintenance For some reason the service time for my 40,000 maintenance check took 4 1/2 hours with an appointment. It has never taken this long before. For some reason the service time for my 40,000 maintenance check took 4 1/2 hours with an appointment. It has never taken this long before. More
Service As always, everything was great. Would not use any other dealer than this one. Always has had a great experience with Williamson Cadilac can’t find a As always, everything was great. Would not use any other dealer than this one. Always has had a great experience with Williamson Cadilac can’t find anyone better. More
Recall I was advices that my car had a recall. I called made the appointment. From the moment I got there until I drove off it took less them 2 hours. I was advices that my car had a recall. I called made the appointment. From the moment I got there until I drove off it took less them 2 hours. More
Excellent service Kevin is the an excellent person and wealth of knowledge I have enjoyed working with him, he is very detailed in sharing information and very responsi Kevin is the an excellent person and wealth of knowledge I have enjoyed working with him, he is very detailed in sharing information and very responsive More
I had to have my back seat A/C fixed. It took a long time to have my car fixed so I was given a rental for the duration of the car being fixed. I was happy with the rental and I apprecia It took a long time to have my car fixed so I was given a rental for the duration of the car being fixed. I was happy with the rental and I appreciated how quickly they gave me a rental so that I can continue on with my things. As soon as my car got fixed I picked it up and I am very happy.. More