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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,905 Reviews

1,905 Reviews of Williamson Buick GMC - Service Center

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October 08, 2019

Concerns with the car Called for an appointment and Janeys the rep who answered heard my concerns and set me up with an appointment at my convenience she even said she will More

by CINNY2083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Rick
Oct 09, 2019 -

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2019

First car service Received Great customer service. I Was able to make a next day appointment by calling and the wait time was not bad for the service. More

by Maribel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember name of service guy
Oct 08, 2019 -

Williamson Buick GMC responded

Maribel, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2019

Repair/ warranty Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and More

by Archangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Varela
Oct 08, 2019 -

Williamson Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 04, 2019

Great First Experience This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had c More

by FELIPEAGUIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen
Oct 08, 2019 -

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 01, 2019

Excellent Service Department, took my Silverado in for a recall. The work was done quickly and the staff is well organized. Special thanks to Mr Rolando Pardo for ensur More

by Augie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
Oct 01, 2019 -

Williamson Buick GMC responded

Thank you, Augie! It was our pleasure to assist you. Regards, Jeff Rogers - jrogers@wagmiami.com

October 01, 2019

They took two and a half hours to do an oil change with appt Terrible customer service they do not come to tell you when the car is ready. You have to go and ask, super show service. Thanks More

by JLSUAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above
Oct 02, 2019 -

Williamson Buick GMC responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Regards, Jeff Rogers - jrogers@wagmiami.com

September 27, 2019

Service As always, everything was great. Would not use any other dealer than this one. Always has had a great experience with Williamson Cadilac can’t find a More

by PUPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Williamson Buick GMC responded

We really appreciate your business! Please come back to see us again anytime. Regards, Jeff Rogers - jrogers@wagmiami.com

September 27, 2019

Maintenance For some reason the service time for my 40,000 maintenance check took 4 1/2 hours with an appointment. It has never taken this long before. More

by RAMONALONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Verela
Sep 30, 2019 -

Williamson Buick GMC responded

Thank you for trusting us with your vehicle, Ramon! Regards, Jeff Rogers - jrogers@wagmiami.com

September 26, 2019

Recall I was advices that my car had a recall. I called made the appointment. From the moment I got there until I drove off it took less them 2 hours. More

by XOSHYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen in seevice
Sep 26, 2019 -

Williamson Buick GMC responded

We are very happy to read that our team provided such a welcoming and efficient experience! Thank you for choosing our dealership. Regards, Jeff Rogers - jrogers@wagmiami.com

September 25, 2019

I had to have my back seat A/C fixed. It took a long time to have my car fixed so I was given a rental for the duration of the car being fixed. I was happy with the rental and I apprecia More

by TELYSAPAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Barbachan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Williamson Buick GMC responded

Thanks for your nice review, and be sure to let us know when we can help you again down the road! Regards, Jeff Rogers - jrogers@wagmiami.com

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