1,905 Reviews of Williamson Buick GMC - Service Center
Concerns with the car Called for an appointment and Janeys the rep who answered heard my concerns and set me up with an appointment at my convenience she even said she will Called for an appointment and Janeys the rep who answered heard my concerns and set me up with an appointment at my convenience she even said she will put in a loner for me so I wouldn’t have to wait. Once I got there John helped me with all my concerns as did Rick and the gentleman who installs the DVD player. I had a great experience here. More
First car service Received Great customer service. I Was able to make a next day appointment by calling and the wait time was not bad for the service. Received Great customer service. I Was able to make a next day appointment by calling and the wait time was not bad for the service. More
Repair/ warranty Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and Took my vehicle in for warranty work and also a repair. All the work was completed with no problems. Car running good now. Thank you John Varela and everyone who worked on the car! More
Great First Experience This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had c This was the first time I visited, and I was not disappointed. The staff was friendly and efficient with my time, and the customer waiting area had complimentary “croquetas”! More
Excellent Service Department, took my Silverado in for a recall. The work was done quickly and the staff is well organized. Special thanks to Mr Rolando Pardo for ensur Department, took my Silverado in for a recall. The work was done quickly and the staff is well organized. Special thanks to Mr Rolando Pardo for ensuring that the process went smoothly.......Thanks again More
They took two and a half hours to do an oil change with appt Terrible customer service they do not come to tell you when the car is ready. You have to go and ask, super show service. Thanks Terrible customer service they do not come to tell you when the car is ready. You have to go and ask, super show service. Thanks More
Service As always, everything was great. Would not use any other dealer than this one. Always has had a great experience with Williamson Cadilac can’t find a As always, everything was great. Would not use any other dealer than this one. Always has had a great experience with Williamson Cadilac can’t find anyone better. More
Maintenance For some reason the service time for my 40,000 maintenance check took 4 1/2 hours with an appointment. It has never taken this long before. For some reason the service time for my 40,000 maintenance check took 4 1/2 hours with an appointment. It has never taken this long before. More
Recall I was advices that my car had a recall. I called made the appointment. From the moment I got there until I drove off it took less them 2 hours. I was advices that my car had a recall. I called made the appointment. From the moment I got there until I drove off it took less them 2 hours. More
I had to have my back seat A/C fixed. It took a long time to have my car fixed so I was given a rental for the duration of the car being fixed. I was happy with the rental and I apprecia It took a long time to have my car fixed so I was given a rental for the duration of the car being fixed. I was happy with the rental and I appreciated how quickly they gave me a rental so that I can continue on with my things. As soon as my car got fixed I picked it up and I am very happy.. More