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Williamson Cadillac - Service Center

Miami, FL

4.6
3,251 Reviews

3,251 Reviews of Williamson Cadillac - Service Center

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July 31, 2021

Roadside service is always efficient and reliable they Roadside service is always efficient and reliable they reply promptly and are always friendly I would suggest that anyone that has this service av More

by JBD825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny- Roadside
Aug 03, 2021 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 31, 2021

Great service and great customer service provided by Mr Carlos Gomara, will recommend Williamson to other people I know that qualify for your service. Thank you More

by Paco56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 03, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 31, 2021

Tony Martinez is a great Service Adviser, he is very friendly and helpful. Took the time to understand my multiple concerns and issues with my car and making it possible to get it fix properly. Tony, t More

by crodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Williamson Cadillac responded

Thank you for your great review! We're glad that Tony could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2021

My advisor Richard Loero was very helpful and he had very good communication with me through the process of getting my Terrain repaired. Thank you More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Williamson Cadillac responded

Hi Jose, and thank you for this great review! We're happy to hear that Richard took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2021

It was so nice sitting in the comfortable waiting area while my car was being serviced. I loved the snacks and drinks available. Mike M. was wonderful! More

by dgelabert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M (service)
Jul 30, 2021 -

dgelabert responded

Great experience!

July 30, 2021

The service is excellent! My Service Advisor provides hands on advice and service. He communicates very effectively and goes the extra mile to ensure that the work is completed correctly. More

by gdavidhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 03, 2021 -

Williamson Cadillac responded

At Williamson Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jeff Rogers - jrogers@wagmiami.com

Aug 03, 2021 -

gdavidhicks responded

It is my pleasure to work with your company. I enjoy the great service I receive from Skip and other employees at Williamson Cadillac.

July 30, 2021

Carlos took excellent care of me and my rare ELR. It takes a specialist to work on it. Williamson has one. Let’s hope that it doesn’t have to visit often . More

by jonbragman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 03, 2021 -

Williamson Cadillac responded

Hi Jon, and thank you for this great review! We're happy to hear that Carlos took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 30, 2021

Mike Valladares is a good go to. One thing I run into often at car dealers or body shops is men trying to rip me off and charge more than what I really need, so I tend to cross my t’s and dot my i’s with More

by CAITLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Valladares
Aug 03, 2021 -

Williamson Cadillac responded

Hi Caitlin and thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2021

I had a pleasant experience. Staff there was courteous and they took of my repairs in a timely manner I would certainly recommend this dealership to anyone More

by Noel M Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 02, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 29, 2021

Hoping to purchase every car there. Service is always a pleasure. Been coming to Williamson since I was a little kid across from Dadeland . L Miller More

by LIZETTEREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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