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Williamson Cadillac - Service Center

Miami, FL

4.7
3,178 Reviews

3,178 Reviews of Williamson Cadillac - Service Center

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February 01, 2020

Luis is hands down the best at what he does. He cares, he listens, he's smart. Alfonso was amazing too! Fast and Great staff! More

by D1ANA721
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Robleto
Feb 03, 2020 -

Williamson Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 01, 2020

I was in for regular service which should not have taken three hours. I feel that I was forgotten by the service representative who did not come back to update me on the service time . After waiting for thr More

by GINPAR
Recommend Dealer
No
Employees Worked With
Carmen Alicea
Mar 15, 2020 -

Williamson Cadillac responded

We are disappointed to hear your recent service visit was not up to our normal level of service Thank you for sharing your experience so we may improve in the future

February 01, 2020

Excellent service! I recommend this dealership to all my friends because they give the best service in the area .. Both service and sales are excellent. Everyone is More

by OLSENDORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Feb 03, 2020 -

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 31, 2020

Repair of the right rear seat A noise was coming from the right rear of the car. A service went out to drive the with me and heard the something that I heard. He said he was going More

by EDB713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McKesson
Jan 31, 2020 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2020

Best car service and dealer I have been Mike MCKesson's customer for over 20 years, since his Saturn's days. It is always a pleasure and a privilege taking my car to be serviced. More

by SILVIAVIANNA_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gonzalez
Jan 29, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2020

it was quite pleasant dealingi with my Kevin I like the idea of having a Point of Contact and since I just came from Newport News, VA where customer service is on point, I like the idea of having More

by Msgtdelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kodjovich
Jan 29, 2020 -

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2020

Eddie, the gentleman who is my service guy is fantastic and always tries to help me out. I appreciate the effort he always makes to make sure I am satisfied . More

by ELENAGL
Recommend Dealer
Yes
Employees Worked With
Eddie, service department
Jan 29, 2020 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2020

Excellent service always, very professional and friendly staff. Benny Ledesma Has the charisma and very professional that make you feel good to make business with him. Our service person Tony has been great More

by JOLLYMARI
Recommend Dealer
Yes
Employees Worked With
Benny Ledesma, Tony Martinez
Jan 29, 2020 -

Williamson Cadillac responded

Thanks for the awesome review! Please let us know if there is anything we can do to earn those additional two stars in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2020

Took longer than told and once car was ready it took over 25 min to get the paperwork so I could pay and leave to work. More

by asprieto0
Recommend Dealer
No
Employees Worked With
Service not listed on the list provided
Jan 29, 2020 -

Williamson Cadillac responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2020

The service was excellent and the replacement part functions well. Skip provides excellent service and takes great care of my vehicle. Also the coffee is very good. More

by gdavidhicks
Recommend Dealer
Yes
Employees Worked With
Skip
Jan 29, 2020 -

Williamson Cadillac responded

This is the awesome experience we seek to provide! Please come back to see us again anytime. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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