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Williamson Cadillac - Service Center

Miami, FL

4.7
3,175 Reviews

3,175 Reviews of Williamson Cadillac - Service Center

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November 08, 2019

Always first class! As always, my experience with Williamson Cadillac is always first class. From the greeters to the service writers to the sales staff, all are courteou More

by AZIAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Williamson Cadillac responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 06, 2019

Wonderful Williamson Wonderful, fast warranty service. I was thrilled that I could bring my Chevrolet Silverado to Williamson for the GM recall. Thank you to Carol and Ed More

by HWOOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Nov 12, 2019 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Fantastic,Great ,always nice!!! Because it's true. Every time I come the service is fantastic. The employee are always friendly. I tell all my family about the way we are treated. More

by DYANNEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 06, 2019 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2019

Oil change that took an hour and 1/2 This was my first visit for a service of my leased SUV from Williamson. I made the appointment and arrived on time. I was assured it wouldn’t take lon More

by EMILYBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Williamson Cadillac responded

Emily, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Great reliable service I have used Williamson for service on my Pontiac for 8 years. They're reliable and service advisor Eddie de Armas is the best! Very responsive. More

by BOBBECERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie de Armas
Nov 04, 2019 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Great service.! Thank you for looking after our car but most of all for being honest .So far the work has never failed and we have had no problems since we have been More

by Cadillac love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Drozdowicz at service dep.
Nov 04, 2019 -

Williamson Cadillac responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Excellence Service advisor ALWAYS polite and willing to assist and address all issues, communicates throughout entire process, could not have asked for a better More

by MSLILLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Farinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Light in the interior roof never turned on Took my car for the second time on Tuesday morning. Today is Friday and haven’t heard from the dealer YET. Left 2 messages neither one has been return More

by GARCIANC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know names.
Nov 04, 2019 -

Williamson Cadillac responded

We appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2019

Excellent customer service My service advisor John and the team at Williamson Cadillac always exceed my expectations. They address every concern and follow through with amazing More

by samyricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John service department
Nov 04, 2019 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 31, 2019

Great Service!!! Service at Williamson is always great. Service team is always timely and attentive. They let me know of the status of my service throughout my servi More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Williamson Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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