Willis Nissan - Service Center
Des Moines, IA

63 Reviews of Willis Nissan - Service Center
Disney World quality service Whenever I bring my car in for an oil change, I am always promptly and warmly greeted by the Nissan team, and this time was no different. This past vi Whenever I bring my car in for an oil change, I am always promptly and warmly greeted by the Nissan team, and this time was no different. This past visit they were busier than normal with a two hour wait for my oil change. I requested to go to the mall and immediately they found a driver to take me there for the morning. Bob was very friendly and I felt safe riding in the vehicle. When I got back to the dealership, I was immediately greeted by Evan, the service advisor who set up my appointment, and he went over the checklist of things the mechanic technician, Ali, did. I like that he walked me through some of the things that they recommended for my vehicle and explained it in a way that was not demeaning but warm and actually informative about how my vehicle works. It was a great value too! I got my oil changed and tires rotated but only had to pay for the replacement part and service. Plus they give you a free car wash voucher everytime you go in. I definitely enjoy and recommend going to this dealership for any of your vehicle service needs- the friendliness, care, and hard work is unbeatable! More
airbag replacement Check in for service was fast easy and very friendly. They got me a rental car for the day very easily called to let me know when everything was finis Check in for service was fast easy and very friendly. They got me a rental car for the day very easily called to let me know when everything was finished and took care of my picking up my own car quickly and easily everything went perfectly More
Rip off Stinker The Service place is a great rip off , they don't report any problem to you until you tell them what the problem is and then they will say yes and cha The Service place is a great rip off , they don't report any problem to you until you tell them what the problem is and then they will say yes and charge you ridiculously higher amount for the repairs and their repairs are pretty shoddy, the problems will repeat within short time. Have you heard any service place where they don't test drive the car after service, this is the only place in the whole world that doesn't test drive after service, they cheat on the parts too, they make you believe that they replaced your parts with new parts but they don't, they will install substandard parts and the problem repeats so that you get frustrated with your old car, give up and buy a new car from them. My advice is if you want to spend your hard earned money on a car, this is not the place, run away as far as you can from this stinker, you deserve better care and service and first all honesty and peace of mind for the money you spend. More