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Willowbrook Ford - Service Center

Willowbrook, IL

4.4
52 Reviews

52 Reviews of Willowbrook Ford - Service Center

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July 30, 2025

Unfortunately every time my gets serviced here I leave with a messy car ! Finger prints on dashboard, carpets are full of debris! This last time they left dirty rags in my car. It’s never ending always More

by Diane s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember names
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July 27, 2025

Fast service and courteous employees. I also appreciated next day Apppinent so could be car in quickly. More

by Jchad68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 29, 2025 -

Willowbrook Ford responded

Thank you for sharing your feedback about our team! We are thrilled to hear that you had such a positive experience at Willowbrook Ford. We look forward to seeing you next time.

July 24, 2025

The overall service at KIA Willowbrook is top tier. From the customer service people to the arrangements they have to drop of your vehicle is the best. For me, they are the top dealer around. More

by jvillagomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Giron
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Jul 25, 2025 -

Willowbrook Ford responded

We're proud to be the best dealer around! Thank you for your praise of our team and our services. Your business means a lot to all of us at Willowbrook Ford!

July 23, 2025

I have done business at this dealership for many years and never had a problem with service . Matt Hull is always attentive to my service needs and thorough. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
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Jul 24, 2025 -

Willowbrook Ford responded

Ray, thank you for your business and feedback. Matt and the rest of our team look forward to working with you again at Willowbrook Ford!

July 18, 2025

I always get great service and great persons to work on my vehicle. I always want Matt to work on my car, if it is possible. More

by dpisciotto48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 18, 2025 -

Willowbrook Ford responded

Your support means the world to us! Thank you for trusting Willowbrook Ford with your repeat business and highlighting Matt's great work.

July 18, 2025

Service representative Sam he was very nice make everything smooth you talking about professional person More

by Jimawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jul 21, 2025 -

Willowbrook Ford responded

Jim, your business means so much to us! Thank you for choosing Willowbrook Ford and for sharing your support of Sam.

July 16, 2025

The service at Willowbrook Ford is top notch. The service advisor Matt Hull is great to work with he explains everything that is recommended for my vehicle and lets you make a decision if you wan More

by Billbabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
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Jul 17, 2025 -

Willowbrook Ford responded

Thank you for your continued business and confidence in Matt and the team! We appreciate your support and five-star review!

July 14, 2025

Sam is an excellent service consultant. He listens, reviews options and advises well. He stays in touch and is easy to work with. Dave M. Is very knowledgeable and professional in repairing More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vesely, David Missak
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Jul 14, 2025 -

Willowbrook Ford responded

Hi Ray, Thank you for your kind review of Sam and Dave! We are happy to hear that they took such great care of you and your vehicle. We appreciate your business and we hope to see you again at Willowbrook Ford!

July 02, 2025

Helpful ,informative and fast,Ready to answer any question that I have.Thank you.See you again. More

by anetaserafimoska79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude
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Jul 03, 2025 -

Willowbrook Ford responded

We are grateful to have earned your repeat business! Thank you for choosing Willowbrook Ford and for sharing your experience. Drive safely!

May 02, 2025

I have always received excellent service from the service department at Willowbrook Ford. At my most recent visit, Mike Mashburn provided some of the best service we've ever had. Kind, patient, personable, h More

by JAYNEFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Report | Print
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