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Willowbrook Ford - Service Center

Willowbrook, IL

4.7
63 Reviews

63 Reviews of Willowbrook Ford - Service Center

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September 18, 2025

I only deal with Luis and he is always very helpful, attentive and keeps me informed. He has been my go to for the last 10 years and 2 vehicles More

by adreanebodden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis- service
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Sep 18, 2025 -

Willowbrook Ford responded

Thank you for trusting Luis and the Willowbrook Ford team over the last decade! We’re grateful for your loyalty and are always happy to keep you updated about your vehicle. See you down the road!

September 13, 2025

I’m always so impressed at the thoroughness of service. People are kind and considerate. More

by Teachaide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Maggio
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Sep 15, 2025 -

Willowbrook Ford responded

Thank you for stopping by to leave Willowbrook Ford a wonderful review!

September 09, 2025

Staff was professional and knowledgeable. My car was serviced well and my concerns were addressed in a timely manner. More

by Clara2bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Sep 09, 2025 -

Willowbrook Ford responded

Thank you for sharing your experience with us! We look forward to seeing you next time at Willowbrook Ford. Safe travels!

August 29, 2025

As unfortunate an accident can be, I can always count on the auto body team. Work was performed to bring vehicle back to new. Parts fit perfectly and paint finish was fantastic. Vehicle was completed on tim More

by Paulsoltys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gleason, auto body manager
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Sep 02, 2025 -

Willowbrook Ford responded

We’re truly sorry to hear you were in an accident, but we’re grateful for your feedback on our auto body team! Thank you for choosing Willowbrook Ford.

August 28, 2025

The service department was outstanding in courtesy, theurounes, and quality of work. I can highly recommend them. More

by roseandvic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Zieman
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Aug 28, 2025 -

Willowbrook Ford responded

Thank you so much for the fantastic feedback and recommendation! We’re happy to hear you had such a positive experience with our team at Willowbrook Ford. See you next time!

August 23, 2025

The service department is absolutely outstanding! The fact that they iCloud your at ad drier back is wonderful!!! More

by 35macies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 25, 2025 -

Willowbrook Ford responded

Thanks for sharing this great feedback! We love our Service Department, and we are happy to hear you do too! —The Willowbrook Ford Team

August 21, 2025

Had a warranty and recall service. Good communication and timely resolution, Pedro and team were reachable and explained well. More

by Ivanov
Recommend Dealer
Yes
Employees Worked With
Pedro, Team
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Aug 25, 2025 -

Willowbrook Ford responded

Ivanov, we are so pleased that Pedro and our team took such good care of you and your car. Thank you for choosing Willowbrook Ford and for sharing your feedback!

August 16, 2025

Good good great awesome car was done when promised and that is that for now More

by nkazanecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Aug 18, 2025 -

Willowbrook Ford responded

Thanks so much for the review. We look forward to your next visit to Willowbrook Ford!

August 14, 2025

Great experience working with this dealership for car service. Luis is great work with. He is extremely informative and takes the time to explain everything patiently and efficiently. Quality of work has More

by Christina B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 14, 2025 -

Willowbrook Ford responded

Christina, thank you for sharing your positive feedback about Luis and our team! We are happy to have your continued support here at Willowbrook Ford. Safe travels!

August 10, 2025

The people in the service area of Kia Willowbrook are amazing, especially Sam. He goes the extra mile to make sure everything is great.. he has top-notch customer service. More

by teenamac24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, I can’t think of the other guys name but he was amazing as well ( Black male)
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Aug 12, 2025 -

Willowbrook Ford responded

Thank you for sharing your experience with us! We will be sure to pass along your kind words to Sam and the team. See you next time at Willowbrook Ford!

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