Willowbrook Ford - Service Center

I have purchased three cars from Willow Brook Ford and I have purchased three cars from Willow Brook Ford and Kia. I have always been treated with respect and courtesy not only by the OWNER, GM,SALES STAF I have purchased three cars from Willow Brook Ford and Kia. I have always been treated with respect and courtesy not only by the OWNER, GM,SALES STAFF, SERVICE DEPARTMENT, BODY SHOP AND EVERYONE IN THE ENTIRE DEALERSHIP. ON A SCALE OF ONE TO TEN THEY WOULD BE AT LEAST A FIFTEEN!!! More

Oil change I like it because they can do a multi point inspection on my car and find out things before they become problems on the road and I have a brake down I like it because they can do a multi point inspection on my car and find out things before they become problems on the road and I have a brake down More

prompt courteous service Michelle was the first service person to open the hood of the car to show me the different parts. explained what they were going to do. Had the car Michelle was the first service person to open the hood of the car to show me the different parts. explained what they were going to do. Had the car ready in a reasonable timd More

Always receive fast , thorough, and complete satisfactory service. Service writers are always friendly and courteous and willing to listen to any concerns. Service technicians are thorough and always keep th service. Service writers are always friendly and courteous and willing to listen to any concerns. Service technicians are thorough and always keep the customer informed about things that are found while doing the repair. More

They did a great job servicing my car. My ford explorers drivers side rear housing needed replacement. They did that and other work that had ti be done. The car runs great! They always d My ford explorers drivers side rear housing needed replacement. They did that and other work that had ti be done. The car runs great! They always do a great job. More

Service Writer Michelle Had a problem with auto call and Michelle took call, unit was down with a brake problem she called tow service to set it up call us back to make us aw Had a problem with auto call and Michelle took call, unit was down with a brake problem she called tow service to set it up call us back to make us aware of what was going on, also this was the end of shift and she stayed till all was in place. Family has purchased five units and friend have purchased 2 units. She is great person. More

Excellent Service I have been going to Willowbrook Kia for years now and have always been impressed with their staff. Very thorough when explaining vehicle repair and i I have been going to Willowbrook Kia for years now and have always been impressed with their staff. Very thorough when explaining vehicle repair and issues. More

Body Shop Experience I brought my beloved 2016 Ford Mustang GT to the bodyshop after being hit while parked on a side street. Mark was very thorough with what they were go I brought my beloved 2016 Ford Mustang GT to the bodyshop after being hit while parked on a side street. Mark was very thorough with what they were going to do and assured me my car would be back to normal and no one would ever know what happened. When I noticed a slight alignment issue with the new bumper he was more than accommodating and set time to fix it and made it right. More

Oil change led to new car. Waiting for2011 explorer oil change appointment. Looked at an explorer in show room that wife liked, and we're able to work a deal, the rest is histor Waiting for2011 explorer oil change appointment. Looked at an explorer in show room that wife liked, and we're able to work a deal, the rest is history! 2017 explorer platinum is assume!!! More

Excellent!! Good price,good service,very pleasant people. I found a car that I really like (Ford escape-2017). It was a very good deal as well. Good price,good service,very pleasant people. I found a car that I really like (Ford escape-2017). It was a very good deal as well. More