I would recommend not using this company. To be honest I knew I was upside down in my current vehicle and I told Asia the salesperson there that it was probably not worth trying to
finance a car. On that issue I accept full responsibility. But, when she called and asked and since I was off that day I decided to be courteous and come and talk to her. Figuring that It would be maybe an hour tops and they pretty much could tell me right up that they couldn't get my payment where i wanted. Again, I figured they wouldn't. My Husband on the other hand said he wasn't going to waste his time since we had looked at a truck at the Kia place next to it about 6 months ago and they couldn't get the price i wanted back then (which I understand...you have banks to deal with). They knew how much I was upside down in my current vehicle and they knew I had another truck (That I hadn't started since January) that I would add into the trade to help offset the issue. When I arrived they let me drive a new Kona (Pretty decent truck..but it was 21 grand or so with a 1300 dollar rebate). At this point i'm thinking no this is gonna be too much to get the payment I want but i went along with it. During all this they had me go home and Drive My other truck up to the dealership (that I purchased brand new from them in 2006) I was trying to be loyal to them and to be honest I had worse credit back then. The porter they sent didn't even know how to drive a stick shift and when he started it didn't check to see if it was in neutral, so of course the truck jumped about a foot forward. Bottom line I was the only one who knew how to drive it to the dealership. I wasn't expecting too much for the trades but i figured it would help the issues i had some. Bottom line is they came back with a payment that was $165 dollars or more that i told them I wanted to go. At that point Asia asked if i wanted to look at a used vehicle so I checked out a used Kia Sportage. Which I actually liked alot more. Again they knew how much I wanted to pay and I figured well if they could get it done i'd sign. Five hours later I had to leave to pick up my kid from school and had to leave my other truck at the dealership. At no time did the finance manager, or the sales manager after i requested to speak to them, come to talk to me they just kept Asia coming over with slips of paper saying what she could do on the new vehicle. At one point the called my husband and told him what they would do bottom line on the new truck which was still over what we agreed we would accept the deal by almost 70 or 80 dollars. So he told her no and that we would be back on Saturday to pick up our current truck (which had been parked up across from the front doors of the Kia dealership. When she didn't get the answer she wanted from him she called me on my cell and started talking about how we should go and close the deal on the new truck trying to pressure me into getting him to say yes to the deal (which i forgot to say they were using his credit to base the deal on without him even being there in person). Again, we said no. So the next day I started getting pictures of a Kia Soul Thru text (At this time I was finished with it all and was just gonna pick up my truck the next morning, so I never answered back). My Husband tried to call the finance manager to tell them quit and he didn't even bother to call him back. He had Asia call and try to get him to try for the Soul since it was new and had a rebate. Again, we were done. So bottom line, 5 hours of the runaround, they never tried to run anything on the Sportage, and to top it all off had the nerve to tell me I had to hurry up and come pick up my truck because the manager didn't want it sitting outside their building, and they ran 6 hard inquiries on my husbands credit. If that's the Wilson Way then i'm ashamed for them. Bless them hopefully they will be more honest with other customers but for us.....they have lost a customer for life. If they ever contact me which i'm sure they wont...I'd appreciate an apology from someone other than a sales person. I'm sure this will probably fall on deaf ears but I will be calling the corporate office to let them know they have issues with the way they do business. Buyers Beware!!!!