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461 Reviews of Wilsonville Toyota - Service Center
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July 31, 2017
25,000 Mile Service The service was quick and orderly. "Jake" checked me in last Sunday, 7/30/2017, and "Ryan" checked me out. They were both very professional and polit The service was quick and orderly. "Jake" checked me in last Sunday, 7/30/2017, and "Ryan" checked me out. They were both very professional and polite. Ryan was very thorough in going over the "check points" with me; and I liked how he also told me the standard for the various items. More
by Steve and Margie
Employees Worked With
Jake on entrance; Ryan on exit.
July 27, 2017
Smiles and no stress I came in without an appointment and I was greeted by Annie, she was all smiles and made me feel comfortable . Alex called me when my car was done, I came in without an appointment and I was greeted by Annie, she was all smiles and made me feel comfortable . Alex called me when my car was done, they even put on my front license plate for me. More
by Lyonsryder pnw
Employees Worked With
Annie
July 27, 2017
Same day appt for oil change I Iove being able to make a same day oil change appt. the staff was prompt and courteous, everything was great thank you so much I Iove being able to make a same day oil change appt. the staff was prompt and courteous, everything was great thank you so much More
by Satistfied
Employees Worked With
Melissa Martinez
July 24, 2017
My experience with sales I brought my RAV4 in for its last maintenance six months prior to the end of the lease. At that point I was looking for another lease that would be l I brought my RAV4 in for its last maintenance six months prior to the end of the lease. At that point I was looking for another lease that would be less money and give me a new car. I happened upon Eddie who was fantastic. He took me through everything, explained it very well and was not pushy at all. I ended up with a new lease for a 2017, and less monthly.! More
by Xxxx
Employees Worked With
Eddie Fennimore
July 17, 2017
Awesome Service Amy R. Was so awesome to work with. Also all the mechanics & techs that worked on my Tacoma. I always have an awesome experience with my service here. Amy R. Was so awesome to work with. Also all the mechanics & techs that worked on my Tacoma. I always have an awesome experience with my service here. More
by Ducks
Employees Worked With
Amy R.
June 25, 2017
Ultimate concierge recently I return the Wilsonville Toyota. This time I was served by Glesty. He got me in and out with absolutely no hubbub and was first rate communi recently I return the Wilsonville Toyota. This time I was served by Glesty. He got me in and out with absolutely no hubbub and was first rate communicator. To top that my two previous recent experiences at Wilsonville were with Kelly and Amy. Both were available immediately for questions which I always have a lot of. They were never to put out and we're always helpfuL. I'm sure there are other service were upset Wilsonville Toyota that are just as helpful but these three really made my experience! Obviously I go back again and again and will continue to do so. More
by Epcwks
Employees Worked With
Glesty Waters, Kelly Hunt
June 19, 2017
Followup Visit 6-16-17 I want to commend Glesty Waters for his customer service. I bought my vehicle from Wilsonville Toyota and have used their Service Department for all m I want to commend Glesty Waters for his customer service. I bought my vehicle from Wilsonville Toyota and have used their Service Department for all my maintenance and repair. This visit started off to a rocky start due to some unfortunate miscommunication from my appointment on the previous week. Glesty got it all straightened out made sure the problem was doubled checked before any work was performed, because of his diligence the repair was not what they had originally thought it was and saved me $435.00. The repair was a minor gasket repair and was done at no charge due to the circumstances. You hear from a lot of business that customer service is first and foremost but Wilsonville Toyota delivers. Glesty thank you again for taking such good care of me and my vehicle. More
by Tilly Toyota
Employees Worked With
Glesty Waters
April 05, 2017
Too complicated! We called ahead and made an appointment to check the battery only, and replace it if needed. We wanted a quick turnaround. After an hour and a half w We called ahead and made an appointment to check the battery only, and replace it if needed. We wanted a quick turnaround. After an hour and a half wait we had to prompt them to give us information and found out that they had done multiple checks which we did not want. We told them to bring our car out so we could leave. After 20 more minutes of waiting, we had to ask for our car again. We were very unhappy with this service experience. All of the additional service checks were to promote sales, adding up to $1100. These checks had absolutely nothing to do with what we asked for or needed. Our time was wasted by the service departments actions. The service manager would be the one to blame for this issue, not the service team. More
by 2007toy
Employees Worked With
Tori Alderman and Darren Clark
February 28, 2017
Very poor service and high prices When they don't know what is wrong they recommend three different solutions and expect you to pay for all of them. They don't explain why they recomme When they don't know what is wrong they recommend three different solutions and expect you to pay for all of them. They don't explain why they recommend this huge laundry list of service items...even when I have had it serviced there since new. They act like I have neglected by truck when I have it serviced regularly. Don't go here. The "No Bull" promise is a bunch of bull!! More
by Car Guy
Employees Worked With
Don't recall the name
February 07, 2017
Contemplating Update from 2014 to 2017 RAV4 Sales staff is great. Thank you Colin for going over the numbers with me. I also appreciate your explaining the options available and for clarifying Sales staff is great. Thank you Colin for going over the numbers with me. I also appreciate your explaining the options available and for clarifying the front wheel to all wheel drive. More
by Sambo
Employees Worked With
Colin Thompson
