465 Reviews of Wilsonville Toyota - Service Center
Unexpected My experience, everything went well and informative. He was really friendly. The service was really helpful. There was just some minor technical diffi My experience, everything went well and informative. He was really friendly. The service was really helpful. There was just some minor technical difficulties and it took longer than expected, Other than that my whole experience was good. More
Rav-4 Lease April 20, 2016 Dear Toyota of Wilsonville, I have been a regular service customer of your dealership for the past 10 years, ever since I bought April 20, 2016 Dear Toyota of Wilsonville, I have been a regular service customer of your dealership for the past 10 years, ever since I bought my Prius and moved to this town. I have greatly appreciated the consistency and professionalism with which I have been treated, which is why I felt totally comfortable inquiring about the value of my Prius on trade-in when I dropped it off for a regular oil change last Saturday (4/9/2016). Normally, I would have done my research before coming in and brought a guy with me to make such a purchase, but I felt I'd get an honest answer and be treated well, so I decided to ask while I waited for my oil change to be finished. Immediately, I was introduced to Corey White, a friendly sales associate, who showed me a Tacoma, Rav-4, and Camry, and let me drive each upon my request. He was able to answer all of my questions regarding each vehicle, as well as my financing options. After only a few short hours, I was leaving the dealership in my new ride: a Rav-4 in the black currant color, which I felt great about, as it meets all my automobile needs, feels great to drive, and- perhaps my favorite part beyond just general Toyota safety and reliability- it has built-in BlueTooth, so I'll finally get to make all the calls I need while driving. Corey was easy to work with, and I never felt pressured- only assisted in making the decision best for my family. I thought my young daughter (who didn't expect to be picked up in a new car) would be as thrilled as I was, but instead, she broke into tears that I had "sold her childhood car" so suddenly. I was shocked, so we returned to the dealership the next day. I was a little embarassed to ask, especially since Corey was out with another customer when I dropped in. But the courtesy staff greeted my daughter sweetly and offered her a snack, and Scott kindly offered to take us to where our Prius was on the lot so my daughter could say goodbye. He told us we're not the first family to feel attached to a car we'd driven for a decade to many adventures and safely back home again, and made us feel not-so-silly as we said our goodbyes. My daughter left smiling, and now loves her backseat in the Rav-4. Finally, when we came to say goodbye, I mentioned to the service staff on duty that my license plate was rattling on the back door for some reason. Though he was not the associate who first greeted me, when Evan heard what the problem was, he jumped right into the conversation to offer his assistance. He knew just what needed to be done, and by the time we'd returned to get our car, the license was securely fastened and hasn't given me any problems since. I really appreciate working with a business that, at every step of the way, treats me with such courtesy. It's not to be taken for granted these days, especially when buying a car. Even compared to other local Toyota dealerships, Wilsonville Toyota really stands out for your efficiency, great product, and excellent customer service- and that's no bull! Thanks to your entire team! Sincerely, Danika Zundel (and family) More
Alex--she is the best! She was very patient in answering all my questions about the new Prius. My old 2007 Prius did not have even half of the new safety features. After I She was very patient in answering all my questions about the new Prius. My old 2007 Prius did not have even half of the new safety features. After I decided to buy, she made the process quick and easy. When I picked up my car, it was spotless and ready to go. She even changed the clock as I picked it up just after daylight saving time when into effect. If you want a wonderful and painless experience, ask for Alexandra Korver. More
first service I thought the service was professional, timely and hassle free. I was a little perturbed to find grease all over my light grey sill plates from the te I thought the service was professional, timely and hassle free. I was a little perturbed to find grease all over my light grey sill plates from the technicians shoes. This on the first service of my 32,000.00 dollar truck. Other than that it was great. More
Could be better but still pretty good The good: Excellent communication, friendly staff, and timely service, clean modern facility, good value. The bad: Expensive options were presented t The good: Excellent communication, friendly staff, and timely service, clean modern facility, good value. The bad: Expensive options were presented to us, and we had to ask about cheaper alternatives. I had to wait 15 minutes for my Sienna be driven back to pick-up area which seemed like a long time. Overall: Wouldn't hesitate to use again More
So Glad Lucas Is Back The last time that I took my suv into the service dept. I was told that Lucas no longer worked there. He was missed. I am so happy he is there again. The last time that I took my suv into the service dept. I was told that Lucas no longer worked there. He was missed. I am so happy he is there again. More
5,000 Lease check up On time and work completed in the time frame given at check-in, Great Service, oil change, tire rotation and points inspection all completed. thanks On time and work completed in the time frame given at check-in, Great Service, oil change, tire rotation and points inspection all completed. thanks More
Simple and Good Just regular maintenance this last visit but so prompt, courteous and a nice area to wait for me and my dog. They charged a very minimal "parts only" Just regular maintenance this last visit but so prompt, courteous and a nice area to wait for me and my dog. They charged a very minimal "parts only" charge to replace a burned out brake light which I really appreciated too. More
Great Service from Travis Gwin Just wanted to give Travis Gwin a major thank you for the great service that he provided when I had my 2001 Tacoma in for service. Travis took care o Just wanted to give Travis Gwin a major thank you for the great service that he provided when I had my 2001 Tacoma in for service. Travis took care of all of the maintenance details and personally gave me a ride back to work. He's a great employee and should is one of your best! Joe Blank More
Great Service The service team at Wilsonville Toyota is amazing. They go above and beyond to make sure your vehicle is taken care of, so that when you drive away yo The service team at Wilsonville Toyota is amazing. They go above and beyond to make sure your vehicle is taken care of, so that when you drive away you know that quality work was done! More