Wilsonville Toyota - Service Center

Oil change Comfortable waiting area and friendly staff! I also appreciate the free car wash voucher! Our service used to take way longer than an hour, but this t Comfortable waiting area and friendly staff! I also appreciate the free car wash voucher! Our service used to take way longer than an hour, but this time it was just under an hour. More

Thanks Jay Service Department is top shelf. Jay kept me informed on the needs of my vehicle and when more work was necessary on my vehicle he arranged for a loan Service Department is top shelf. Jay kept me informed on the needs of my vehicle and when more work was necessary on my vehicle he arranged for a loaner automobile so I could get me to work. More

Thanks Wilsonville Toyota The service I have gone through this time was geart. Jay and the Service department are very friendly and made me happy. I will come back for my car's The service I have gone through this time was geart. Jay and the Service department are very friendly and made me happy. I will come back for my car's next service. More

Great all around Service! The car service and the team were amazing. My and I were heading on a road trip and it needed a oil change desperately, Maintenance on her BMW X5 is The car service and the team were amazing. My and I were heading on a road trip and it needed a oil change desperately, Maintenance on her BMW X5 isn't a high priority so I was left to task and the Wilsonville Toyota team got us in and out quickly. Thanks guys! More

Always great customer service. I have bought two cars from this dealership and have never been pressured. I take my Prius there for service and am always pleased at the job they do I have bought two cars from this dealership and have never been pressured. I take my Prius there for service and am always pleased at the job they do. More

Wilsonville Toyota (Service Department) saved the day for me recently. I accidently pushed the "panic button" on my keychain, setting off my security system. In my attempt to stop my horn from going off and my recently. I accidently pushed the "panic button" on my keychain, setting off my security system. In my attempt to stop my horn from going off and my lights flashing, I made matters worse...ultimately making my car go into "stolen mode". My car totally shut down. I messed things up royally. Thanks to Service Manager Don Waters and his great staff, my car was fixed as good as new. They reprogrammed the engine computer system and made sure everything was working correctly, all in a professional manner. I am a 62 year old guy on disability...and not very auto tech savvy. Don and his staff treated me with respect, dignity and made me feel like I was their number one priority, throughout this awkward and embarrassing situation. I will definitely go back to Wilsonville Toyota for any future needs, and will highly recommend it to my friends and business peers. Thanks for everything Wilsonoville Toyota. John Patrick Longfellow Portland, Oregon More

I'm happy with the quality of the service I think one hour and half to wait is a lot of time tondo a oil change, if you do this in less time is good for me. I think one hour and half to wait is a lot of time tondo a oil change, if you do this in less time is good for me. More

Customer Relations are superb. Being a single woman, customer relations are very important to me. When I arrived for my scheduled service appt., I was treated with courtesy and pr Being a single woman, customer relations are very important to me. When I arrived for my scheduled service appt., I was treated with courtesy and professionalism and the work to be done was explained without a feeling of being hurried along. I appreciate feeling like the work being done on my car is being done with care. I always have a positive experience at the Wilsonville Dealership service department. More

complete in reviewing the service we needed We have 2 old Toyota vehicles (4 Runner & Sequoia). Luke took the time to have the cars evaluated and a complete list of urgent repairs vs. "can wait We have 2 old Toyota vehicles (4 Runner & Sequoia). Luke took the time to have the cars evaluated and a complete list of urgent repairs vs. "can wait". The repairs took a few days and he good about giving us a loaner car during the complete time the cars were being serviced. He was very good in explaining exactly what was wrong and what needed to be fixed. He would line by line item regarding the cost so it was upfront and no surprises. It was great working with Luke. During the time the cars were being serviced he left and went on vacation and handed it over to John. John called late in the day to give me a status on one car and wasn't up to speed on the status of both cars. He wasn't able to answer my questions. The day our cars were to be picked up I called to review my invoice prior to arrival and ask for the shuttle to come pick me up so I could pay for the service on both cars, drive one home and bring the loaner back. The receptionist that I talked to for service said she would email a service tech to call me back and text the shuttle driver to call me. I waited over 3 hours and did not receive a phone call back from Service or the shuttle, so I had to have a friend drop me off at the dealership. When I arrived service was not busy and they didn't seem concerned that no one, even the shuttle drive did not call me back. The service manager got a person to help me and I paid and received my cars. More