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464 Reviews of Wilsonville Toyota - Service Center
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August 13, 2015
Easy reservation at a time that suited me Service staff were pleasant and gave me a quick run down of the service that was to be done on my 15,000 mile service. Gave me an estimate of the time Service staff were pleasant and gave me a quick run down of the service that was to be done on my 15,000 mile service. Gave me an estimate of the time it would take to do it. Asked if I wanted the car washed and vaccumed which I agreed to.. Car was ready in the time they stated when I arrived.. No service issues were noted and I was good to go. Many thanks More
by B.HORLER
Verified Customer
August 12, 2015
5,000 mile warranty service I was a Satisfied Customer. I love my Toyota and would recommend this dealership. It was easy and stress free to purchase. Worked with one sales pe I was a Satisfied Customer. I love my Toyota and would recommend this dealership. It was easy and stress free to purchase. Worked with one sales person through the complete transaction. Two thumbs up. More
by Happy Customer
Employees Worked With
He was new and I think his name was Christian
August 12, 2015
Routine Minor Service Katie was a good, personable, helpful service tech. I had a problem where an alarm was sounding almost every time I took a corner or stopped a little Katie was a good, personable, helpful service tech. I had a problem where an alarm was sounding almost every time I took a corner or stopped a little quickly for a light. I mentioned it and it appears to be gone. Thanks! Last service check we were told we needed new tires. Had them checked at a tire shop and we were told they were good. Katie said the tires apparently checked out fine this week. Glad I didn't spend hundreds of dollars before I really need to. More
by karenmorri
Employees Worked With
Katie Henry
August 11, 2015
Very disappointed in the service I bought a brand new RAV 4 Limited with every possible option from this dealership, when I found out it did not come with the HomeLink option, I asked I bought a brand new RAV 4 Limited with every possible option from this dealership, when I found out it did not come with the HomeLink option, I asked the parts department what I can do. They offer to put in an Auto Dimming Mirror, but it will cost me $600. Then the nightmare began ... After 3 days, they finally got hold of me and told me the wind shield broke when they tried to removed the original mirror, so I will have to wait until next Monday or Tuesday, so the wind shield can be shipped in from California. After 8 days without my car, I called, they told me the mirror did not arrive. I have to wait until next week. I was planning on taking a road trip with this new car, but instead, I will had to take this family trip with my 10 year old truck. After I came back from my trip, I called and the car is now finally ready. I picked up my new car, which I purchased on July 31st, but only got to drive for one week, then the dealer's service department kept it for 3 weeks after the wind shield was broken. Then ... I was driving down the road, a piece of molding fell off, I had to stop on the freeway to figure out what it was. It was the molding that was part of the mirror that was installed. Then I looked around and found there was another piece of molding sitting around the passenger side and I have no idea where it is from. I have been going to this dealer for the past 10 years for service and I am normally not very picky ... but on boy ... this was not acceptable AT ALL! More
by THOMAS7
Employees Worked With
You guys need to update the names on this list, a lot of people have left a long time ago! My service manager's name is Matt.
August 10, 2015
Issues with a used vehicle I had some mechanical problems with a used vehicle I purchased back in feburary. I brought it into the service department and glesty waters did a grea I had some mechanical problems with a used vehicle I purchased back in feburary. I brought it into the service department and glesty waters did a great job of taking care of the issues. I was provided with a free rental car and everything was taken care of very professionally and quickly. I can also vouch for the service manager Don waters he is a great maanger that will do anything for his customers. I highly recommend this dealership More
by MITCHANDSAMANTHA
Employees Worked With
Glesty Waters
August 10, 2015
work on 2008 Toyota Seinna Thanks for the work done on my car, it's comforting to know all is good to go! New tires and wiper blades and I am set for fall and winter. Thanks for the work done on my car, it's comforting to know all is good to go! New tires and wiper blades and I am set for fall and winter. More
by GJOC
August 06, 2015
Service Excellent service. They even washed and vacumed my car. They were done quickly and called when they finished. Clean establishment, nice and friendly Excellent service. They even washed and vacumed my car. They were done quickly and called when they finished. Clean establishment, nice and friendly staff. Thanks More
by Itsme3
August 06, 2015
ALWAYS BUSY SERVICE CENTER Just like a good restaurant a busy service center says a lot. Have always had good experiences and would recommend taking your car there to anyone. Just like a good restaurant a busy service center says a lot. Have always had good experiences and would recommend taking your car there to anyone. If I had one complaint it would be as technology in cars gets more complex technophobes like me are a little overwhelmed. I was driving back from a road trip when I noticed the entune in my car stopped working. I stopped in and someone immediately took a look and supposedly fixed it. The maps worked , but when I checked for gas prices or Pandora out later, it would not recognize me. I was set up to bring my car in yesterday and mentioned it. to the Svc. Writer. I was given oral instructions, but can still not make it work. Somewhere the Svc. Writer missed me saying I am not technically inclined. My suggestion would be to have someone well versed in the Entune system , or any other tech device in the car that could actually fix the problem. Now, my choices are to bring it back in which is a fair haul for me, or have one of my kids try to fool with the issues I am having. I would suggest having someone who can actually make all the tech work in the care without the trial & error. On the sales side of the issue, I am very please with Greg McMilan. If I ask him a sales question I get a straight answer or he will find out and get back to me L.S Breiman More
by ECNAL123
Employees Worked With
not sure who service writer was but was at express desk on 8/5, Greg McMillin
August 06, 2015
Mercedes engine tuning excellent I have got my 1997 Mercedes engine tuned up at Wilsonville Toyota, everything turned out perfectly well . The driving experienes have gone beyond my e I have got my 1997 Mercedes engine tuned up at Wilsonville Toyota, everything turned out perfectly well . The driving experienes have gone beyond my expectation. More
by kraivuth
Employees Worked With
Keith has joined the service department recently took my walk in order.
August 04, 2015
Excellantay Great experience. Top notch service! Wesley was very polite and pleasant. I will for sure bring my car back there for service next time. A+++ Great experience. Top notch service! Wesley was very polite and pleasant. I will for sure bring my car back there for service next time. A+++ More
by day25
