464 Reviews of Wilsonville Toyota - Service Center
Brakes fixed and away I went I can't say enough about the staff at Wilsonville Toyota Service Team. I had incredible service and I will continue to get my car serviced there. Gr I can't say enough about the staff at Wilsonville Toyota Service Team. I had incredible service and I will continue to get my car serviced there. Great job Wilsonville Toyota! More
Peace of mind Fantastic service, I've been going here for years and will continue to as long as I live in the Portland area. The typical thought process when it Fantastic service, I've been going here for years and will continue to as long as I live in the Portland area. The typical thought process when it comes to car service (in my experience) is to make sure to get second opinions, make sure to do your research, ask lots of questions. To generally not trust the diagnosis given unless you really know what you're looking at. Every time I've done that with the people here it has been a waste of time. This isn't the kind of place where you need to do that. The car service here is great, especially for the people who don't know how to work on their own car, and don't have the time to learn. The reason this place is great for them is because they can have peace of mind coming here, knowing that the information they receive and the work that is done is accurate and necessary. I've had basic services like oil changes, filter replacements and spark plug replacements done here. Also I have had oil leaks repaired, an air conditioner replaced and probably things I don't remember as well. Every experience has been a good one, they always do what they can to make sure you can get the work you need done. Everyone down here is great, Darren, Ricardo, Don. It's worth the trip if you don't live in Wilsonville, and when the service is going to go long they will give you a ride, or a loaner car. You won't regret coming here. More
Good Customer Service I had some concerns when I was trying to rotate my tires at home. Don had me bring the car in and had it looked at then he had the tires rotated for f I had some concerns when I was trying to rotate my tires at home. Don had me bring the car in and had it looked at then he had the tires rotated for free. I've always had a good experience with Wilsonville Toyota when the service was covered under Toyota Care, but now that my Toyota Care coverage is over, I definitely would consider returning for additional paid service. More
I received a call from Greg one of the sales guys. He said they were interested in buying my car from me. I had already scheduled a 50k warranty / service checkup for later that day. Weary about doing an said they were interested in buying my car from me. I had already scheduled a 50k warranty / service checkup for later that day. Weary about doing another transaction with this dealership (I will explain this later) I decided to go in, and crunch some numbers anyway. I'm not one to hold grudges against anyone. The first transaction (Bought a 2010 Corolla) I was dealing with a sales guy name JR. JR didn't really explain much, and he really rushed everything. He really didn't seem to really care what type of vehicle I was getting or if I was really happy with it. I went from a 2003 Tahoe Z71 4x4 so going from that to a basic car was a huge deal for me. The 2010 corolla was "Certified Used" it had 26,400 miles on it when I got it, it already had bald tires, and had a minor ding on the rear back bumper which you couldn't see just by glancing at it. He kept saying "It's better than new" so I didn't really look it over and that's my fault. I've never had a car that new and that young in its life so again, my fault for not looking it over. After about 2 weeks I had it, the drivers side rear tire bulged out and popped. I was not happy to say the least cause I found out the rest of the tires will need to be replaced soon within the next 5 to 10k miles. I wasn't going to call the dealership and complain because who has ever seen a dealership after 2 weeks ever do anything about something like tires regardless what condition the vehicle is in. The 30k mile checkup was due. pretty quick. (My commute is 33 miles one direction per day this is why I wanted out of the Tahoe. 12mpg vs 34 lol you do the math) JR kept telling me during signing how awesome and wonderful the warranty I got was and told me its a no worry warranty. everything is covered. kept saying that over and over again. this is another thing that really irritated me... Misrepresentation of said warranties. come to find out, it was just a prepaid maintenance 55,000 mile "warranty" so smiles went to a frown during service pretty quick. after that was over with, I went on with life. A couple of days ago, when I was in for the 50k checkup on the 2010 corolla, I met Greg. Dude was awesome. From start to finish, it seemed like the guy actually cared. Was night and day dealing with this guy vs JR. I was glad to hear that JR left a long time ago. I figured i'd give this guy a shot. We sat down and talked for a few minutes then went and looked at a couple of cars. First the new camery then the new corolla. Very long story short, we crunched some numbers, I picked out the car this time, and they wrote it up. He explained everything in great detail. The 2014 corolla is a complete redesign and now it is completely awesome. This is the first time I've ever bought a brand new car and Greg did a great job with making the experience a positive one. He removed all of my ill feelings single handedly. Just goes to show you don't base everything on one single transaction. Greg and everyone else I talked to that day was extremely awesome. Boyce for a bean counter :) is awesome and awesome at his job. he remembered me from the first time I showed up with the Tahoe. Nice to be welcomed every time you come in and have a personable experience because the people are good at what they do. More
I felt like a celebrity when i drove up. I could go a block away for Toyota service, but I will make the drive to your dealership. Unreal how I was treated.. Even got a chair massage... Courtney was rea block away for Toyota service, but I will make the drive to your dealership. Unreal how I was treated.. Even got a chair massage... Courtney was really on the ball too ... thank you .. I'll be back More
During the holidays I had my 2010 Prius serviced which I purchased from this location last year. Even with the heavy flow of traffic, the service department provided an example of amazing service, and war purchased from this location last year. Even with the heavy flow of traffic, the service department provided an example of amazing service, and warm welcome. Micheal Heatherly, who sold me my car, saw me getting a service and welcome me back. It was nice to talk to him after the past year, and he went over options for my son, who will be getting his own car early next year. Eventhough I was told it would take a few hours, my car was ready in under a hour. Service like this is hard to find, but nice to share with friends and family. Thank you for your continued excellent standards for the Greater Portland area. Christopher Morton. More
I absolutely love Jason Thompson or as we call him Jamaica Jake. In fact, he was so wonderful that I have no problem buying all of my cars from him in the future. We have two girls that are fast app Jamaica Jake. In fact, he was so wonderful that I have no problem buying all of my cars from him in the future. We have two girls that are fast approaching driving age, and will need efficient reliable cars, Wilsonville Toyota will be the place that we go. The only remotely negative thing I can say has nothing to do with the purchase or execution of the sale, but rather when I took the car for the required Free maintenance. I love that this is supplied for my new vehicle in 3 months I've gotten over 11112 miles on it, clearly I love the car. All was will with the maintenance check with the exception of the first time, the car wasn't vacuumed and the second time, the back window was still dirty (under the wing) after the car was washed. This in no way has discouraged me from ever returning. More
I have been going to Wilsonville Toyota for about 6 years now to have my cars serviced even though I live about 45 minutes away. I choose this specific dealership for the fantastic play room for my young chi now to have my cars serviced even though I live about 45 minutes away. I choose this specific dealership for the fantastic play room for my young children. I feel it's a place I can hang out and my children will be happy while my van gets an oil change. I also love the friendly atmosphere. Everyone there always had a smile on their face as if they love coming to work everyday. It means a lot to me to do business with a company that treats their employees well as much as their customers. More