Wilsonville Toyota - Service Center

Took my Highlander in for an oil change. They gladly accepted a coupon from another dealership in the area. I also had a light bulb out and they fixed it for just the cost of the bulb! We even walked ar accepted a coupon from another dealership in the area. I also had a light bulb out and they fixed it for just the cost of the bulb! We even walked around the lot to look at the new cars while waiting for the service to be completed and no one harassed us. The complementary coffee, fruit and snacks are a nice touch. Jordan was friendly and professional. More

This is our family's fifth Toyota. We bought our car in Idaho and moved to the Portland area. It is nice to see that between dealerships Toyota's high standards are accross state lines. Excellent servic in Idaho and moved to the Portland area. It is nice to see that between dealerships Toyota's high standards are accross state lines. Excellent service today!! More

The last minute appointment was well taken and I was in in 15 minutes! We've always had our truck serviced here especially since we bought it here! Thank you Wilsonville Toyota! in 15 minutes! We've always had our truck serviced here especially since we bought it here! Thank you Wilsonville Toyota! More

Everyone I have ever dealt with at Wilsonville Toyota has demonstrated top quality customer service: great attitude, eagerness to meet my needs, professional skill and knowledge levels, courteous, happy, and demonstrated top quality customer service: great attitude, eagerness to meet my needs, professional skill and knowledge levels, courteous, happy, and very good at listening. On my most recent visit, my first contact was with Stephanie, who scheduled my appointment, doing an incredible job of getting me in for service on that same day! Jessica, as always, took great care of me at the service desk, quickly listing my needs on the paperwork, answering one of my questions herself by showing me on the dashboard how to make sense of a "Required Maintenance" light, and arranged for an immediate visit with Gary, who talked me through the basics (and some technical detail) about the 1st generation Hybrid system in our Highlander (2006). Margaret, my life partner, and I, were once again impressed by the excellent service lounge with the very comfortable seating, the healthy snacks and beverages available (including organic oranges!!), and the fact that Jessica was able to step into the service lounge quickly and communicate with us (as were all of the service managers doing with the other customers). And the facility is always so very clean . . . did I say "CLEAN!" So in just 70 minutes, we had our needed work outlined on the computer, our vehicle was taken care of (including one additional item for which they asked permission to do, as it was something they noticed in the courtesy inspection), washed and dried, vacuumed on the inside, dashboard dusted, had a conversation with Gary about the Hybrid characteristics providing education about what we can expect, rested comfortably in the service lounge (me reading a book and Margaret knitting), provided with our bill, made our payment, were in the car and on our way. Amazing! More

John Long provided me with EXCELLENT service as he juggled many other customers at the same time. He really *Blessed* my day!!!! Give that man a raise !!!!! juggled many other customers at the same time. He really *Blessed* my day!!!! Give that man a raise !!!!! More

This dealership gets high marks for consistency of helpful service and convenience with respect to my schedule. I particularly appreciate that they can do a good routine service job in a speedy fashi helpful service and convenience with respect to my schedule. I particularly appreciate that they can do a good routine service job in a speedy fashion (especially when I'm having to wait for on site for completion of the work). Keep up these high standards. More

Atmosphere is professional. Staff are pleasant, courteous,intelligent and attentive. From the time I scheduled the appointment to completion the service was exceptional. courteous,intelligent and attentive. From the time I scheduled the appointment to completion the service was exceptional. More

My experience with Wilsonville Toyota was a wonderful experience. It all started with Tony in parts, he was patient and very helpful with all my questions over the phone. He helped me get the tires I wan experience. It all started with Tony in parts, he was patient and very helpful with all my questions over the phone. He helped me get the tires I wanted for my 2007 Tacoma and then he transferred me to someone in service that had me scheduled the next day for install for my tires, wheel alignment, and oil change. When I got to the dealership I was kindly greeted and referred to Jessica, who was very pleasant. I was impressed at how she knew exactly what my appointment was for just by my name and time. My vehicle was pretty close to the estimated time and appreciated the acceptance of other competitors coupons. My over all experience was great and just wanted to say thanks to all the people that contributed to my experience at Wilsonville Toyota. More

Jeremy provided great service as he was friendly, knowledgeable and extremely efficient. He was able to take care of me quickly and arranged shuttle service without hesitation. It makes going to Wi knowledgeable and extremely efficient. He was able to take care of me quickly and arranged shuttle service without hesitation. It makes going to Wilsonville Toyota easy. Great service! More

Jeremy was awesome. Friendly and quick. The entire process was easy and efficient. With my very busy schedule I so appreciate people staying on time and keeping things hassle free. I am coming back a process was easy and efficient. With my very busy schedule I so appreciate people staying on time and keeping things hassle free. I am coming back and will not hesitate to recommend to friends. More