Windy Chevrolet

Not impressed with Windy Chevrolet anymore. I've bought 3 vehicles there and I won't make that mistake again. Typical, tell you what you want to hear to make a sale and then won't honor what th I've bought 3 vehicles there and I won't make that mistake again. Typical, tell you what you want to hear to make a sale and then won't honor what they said when the time comes to step up. Going back to Pingrey Ford next time. More

On Monday while we were on our way home from vacation the engine completely blew on our 2021 Chevy Trailboss LT with around 21k miles on it. We had the truck towed after hours into their service department. engine completely blew on our 2021 Chevy Trailboss LT with around 21k miles on it. We had the truck towed after hours into their service department. Dropped off keys with an explanation in their drop box. They got the truck in Tuesday morning and by Wednesday we had the full answer on what was wrong but unfortunately there was no ETA on a new engine - no fault to Windy on that at all. My wife and I got online and looked at their website to see if there was possibly anything in stock that we would be interested in and we definitely fell in love with one. Inquired on it Thursday. Spoke to Tracy and Ron - both were sympathetic on the situation and helped start the process. Ron gave us a great trade in value for the truck as it will be fixed under warranty. Things went fairly smoothly with the loan process - Jessica was super friendly and listened to any questions we had. We noticed later that night after we got home that the price on the loan for the truck was very different than what was listed online - when I brought this up to Tracy that next morning, he responded and let me know that he sent it to Ron and he would look into it. We were in contact with him later that day and he explained where he thought the pricing was different but he wanted us to feel comfortable with everything and would have Jessica look over it again and have us talk to her. When we talked to Jessica - I had showed her the screen shot I had of the pricing online that had the VIN and stock number on it from their website directly. She understandably needed to talk to Ron - took a little time because lets be honest - he's a very busy guy and we completely understood that! After Ron had reviewed all the information - he honored the online price! Jessica went to bat for us as well by making sure the loan paperwork didn't get processed without this being addressed and fixed - we were in that evening to resign paperwork. We are very happy with our purchase and every interaction we had with Ron and Jessica. They really took the time to listen and communicated what happened and why the pricing was different. They both saw us as people and not just another transaction for them, seriously so grateful to both of them! Thank you!! More

Was very satisfied with the way I was treated with the costumer service desk very professional and the mechanic did a great job costumer service desk very professional and the mechanic did a great job More

They explained everything they needed to do on my car and why it was needed. They were very polite. why it was needed. They were very polite. More

We were able to complete a somewhat complicated 3 way trade without complications. Salesmen were very accommodating. trade without complications. Salesmen were very accommodating. More

Was very pleasant didn't take long. I'm happy I bought my at windy I'm happy I bought my at windy More

There service department is unorganized, the service manager refused to talk to o me, the general manager refused to talk with me. The short story is I drove my car in for a check engine code. I had to manager refused to talk to o me, the general manager refused to talk with me. The short story is I drove my car in for a check engine code. I had to have it toad to another shop. I've been without a car for 25 days. More

It took them a few weeks to even give me an estimated cost and they gave false info on what I needed to get repaired. cost and they gave false info on what I needed to get repaired. More

Great sales experience. The salesmen and personnel were top notch. The way my family was treated was so amazing and was above and beyond any experience we could ask for. My The salesmen and personnel were top notch. The way my family was treated was so amazing and was above and beyond any experience we could ask for. My children had such a blast hanging out at the dealership while we were searching for cars and we truly did have a fantastic experience. Very friendly and professional. We will definitely come back for our next purchase. More