Windy Chevrolet

Great experience.. Last year we bought a new 2018 Chev Trax and have had nothing but trouble with it. Ron Stratton called New Years Eve with an offer to take the Trax a Last year we bought a new 2018 Chev Trax and have had nothing but trouble with it. Ron Stratton called New Years Eve with an offer to take the Trax and put us in a new Silverado. The offer was too good to pass up. Aaron Murdock, our usual salesman also drove it to Cle Elum to deliver and finalize the paperwork. That to me is above taking care of your customer! I appreciate all you have done for us! More

Repair I have had so much trouble with the Trax. I cannot give a positive review. I also feel like they have not been completely honest with us. Our last I have had so much trouble with the Trax. I cannot give a positive review. I also feel like they have not been completely honest with us. Our last car was purchased at a different dealership. More

replace headlight pigtail. Took longer than expected but Tim kept me informed of status. Part that was sold to me by NAPA was wrong so service had to perform with an extra effor Took longer than expected but Tim kept me informed of status. Part that was sold to me by NAPA was wrong so service had to perform with an extra effort to complete work while I was waiting. Thank you. More

Frustrated I asked for pricing for things they suggested should be done. Was given a lump sum on a text message. When car was picked up, I looked in the paperwo I asked for pricing for things they suggested should be done. Was given a lump sum on a text message. When car was picked up, I looked in the paperwork, and they had not listed the items nor a price. Had to ask for the list and pricing, Person helping me didn't know and had to find Marty who had texted me, to write it out. He then gave me another lump sum. I again had to ask for it to be broken out. More

Fast and friendly I had my Equinox in for a Detail and even though I was a couple of hundred miles early in getting my oil changed, when they offered I accepted. I had my Equinox in for a Detail and even though I was a couple of hundred miles early in getting my oil changed, when they offered I accepted. More

Poor delivery on promised services. The sales department is or was a dream to deal with back when I purchased my 2017 Tahoe in 2017. My experience with that group was the best I ever had The sales department is or was a dream to deal with back when I purchased my 2017 Tahoe in 2017. My experience with that group was the best I ever had. However, the service department experience is the complete opposite of what I experienced on the sales side. The sales manager was not present and the person left to “man the ship” was not helpful in getting my vehicle scheduled for service, which ended up in me having to pay for service (oil change) from another car dealer. I have recommended many customers to Windy and those recommendations resulted in a vehicle sale. Now my “free” oil changes are hard t schedule and seems as though the service department does not want to service vehicles that are not paying. Only I can do now is take to all social media’s to alert the public, so they can be informed. More

Excellent service Stopped by for some set-up info and my new truck dies in the service driveway with no prior warning?? Service dept was all over it and helped me ever Stopped by for some set-up info and my new truck dies in the service driveway with no prior warning?? Service dept was all over it and helped me every step of the way. Even had a strike with the manufacturer to deal with and they kept me in the loop all the way through. Would definitely recommend to anyone and will continue to do business with them. More