Windy Chevrolet

Lack of Integrity and professionalism I am so very very disappointed in this dealers integrity. Both parties made a deal, i was so excited about getting this vehicle and as i was waiting f I am so very very disappointed in this dealers integrity. Both parties made a deal, i was so excited about getting this vehicle and as i was waiting for the paperwork to be emailed to me, the next morning i expected the sales guy to deliver the vehicle and I was stood up- I even went to the bank and got the cashiers check. They decided to suddenly sell it to someone else for a higher price. Just like that- a crappy, unethical, unprofessional, way of doing business. proof of a "used car salesman attitude". Judi K More

Great experience I'd been looking for 2 years for my dream car and I knew I'd be buying it here. Between servicing the car I was currently driving to stopping by for I'd been looking for 2 years for my dream car and I knew I'd be buying it here. Between servicing the car I was currently driving to stopping by for yet another look at a jeep, I felt good about every interaction I had. The staff took care of me, and Aaron always remembered what mattered to me in a car. They stand out as service providers, and the good experience is worth every penny More

Friendly, good solid staff!! These guys really do go the extra mile to get you into the vehicle you’re looking for. This was my second truck I’ve purchased from them and have been These guys really do go the extra mile to get you into the vehicle you’re looking for. This was my second truck I’ve purchased from them and have been more than happy with my experience both times. Thanks a lot guys! More

Shabby Treatment of a Loyal Customer I have been a loyal customer of Windy City for my car's service needs for over five years, so I was incredibly dismayed by my experience with the serv I have been a loyal customer of Windy City for my car's service needs for over five years, so I was incredibly dismayed by my experience with the service department last week. I went in for a routine oil change and wiper blade replacement, and after waiting for 1.5 hours, I was handed a bill for over $152 , with no explanation whatsoever! When I asked about the price, Jim said it was because of the wiper blades! Then, he proceeded to give me an exorbitantly-priced estimate for replacing my rear brakes, an unnecessary induction service and a brake fluid exchange, that--had I agree to all of it-- would end up costing me over $1000. My car has 62000 miles on it--not 162000! Not only did I not request a full checkup--but rather an oil change, wiper blades, and to have my rear right tire checked for a slow leak. My tire was never checked--or-if it was--I received no report about it, and one of the wiper blades was installed without removing the plastic insert, and I had to pull in to have it removed before heading out of town on a rainy day last week. I went home and did some research into the cost of replacing my rear brakes and on the necessity of an induction service and brake fluid exchange, and then called a few other local shops for estimates. Consequently, I can't see ever returning to Windy City. I can't see how you retain loyal customers when you treat them this way. More

NEW TEAM, NEW ATTITUDE, BEST DEALERSHIP IN THE US! Working WITH the team at WINDY Chevrolet today was an absolutely perfect experience. I went in with challenging credit and with negative equity in a Working WITH the team at WINDY Chevrolet today was an absolutely perfect experience. I went in with challenging credit and with negative equity in a lease vehicle AND from start to finish (which took under 1.5 hours) the TEAM at Windy Chevrolet was somehow able to put me into a new truck for what I was willing to pay! ABSOLUTELY AMAZING!! From my first sale's contact Conner Reed, who was very relaxed and despite being very new was knowledgeable and very open and honest from moment one; Jordan Booth, who assisted Conner through the transaction (although Conner did fantastic and the reason I went into the dealership was because of my first contact with Conner) and who was professional and perfect as a back up had we needed one; to Aaron Murdock, the floor manager, who processed everything efficiently with an open, honest approach and GREAT attitude; to Ron Stratton, the General Sales Manager, who made the magical financing happen and who will give the industry a GREAT name for his open, honest and VERY straightforward approachable manner and Kate Hart, who worked me through the final paper work with ease and a smile. This dealership has a whole new team and a whole new, VERY POSITIVE, AMAZING, WE CAN MAKE IT HAPPEN attitude. No sales press, no hype, none of the negative side of buying a vehicle happens here - just a HOME GROWN, HONEST TEAM of people that WORK FOR YOU! My family and I will be with this dealership for many years and many vehicles in the future - WAY TO GO WINDY CHEVROLET for turning it all around and BECOMING a destination dealership!!! I can smile and recommend you to anyone in N. America!!! Honesty and integrity and homegrown warmth and old fashioned values all in ONE PLACE! Vehicle buying will never get better than this. Thank you. :) Lyn More

Very friendly and great service!! Everyone is always so friendly and helpful when I call. They scheduled my service very quickly. They do great work and always explain to me any addi Everyone is always so friendly and helpful when I call. They scheduled my service very quickly. They do great work and always explain to me any additional maintenance that would be recommended. The only thing different on this trip was I did not get an updated oil change sticker and no free car wash afterwards. More

Helpful and knowledgable I bought a used Ford truck from Windy Chevrolet. I live in Wisconsin 1800 miles away, so it was more involved than a typical sale. My salesman Aaron M I bought a used Ford truck from Windy Chevrolet. I live in Wisconsin 1800 miles away, so it was more involved than a typical sale. My salesman Aaron Murdock was a pleasure to work with! He came in on his day off to meet my inspector. and helped him get an accurate assessment and photos of the truck. Aaron answered every single question I had (and I had a lot!) in a prompt and professional fashion. He worked with me on price to make the truck fit my budget, and went above and beyond to get the sale. Jordan the used car manager was extremely helpful in working with my shipper to get the truck loaded and headed my way. Kate in Finance helped me get all the paperwork sorted, and worked with me to get through all the nonsense Wisconsin has for registering trucks! The whole team was great, and I would recommend them to anyone in the market for a new or used vehicle! More