Wolverine Spartan Toyota of Lansing

It had been more than a few years of going back and forth about buying new Toyota car. Two things held me back to make a final decision: 1. the price/spec of Prius, and 2. hesitance to visit a Toyota dealer about buying new Toyota car. Two things held me back to make a final decision: 1. the price/spec of Prius, and 2. hesitance to visit a Toyota dealer as a woman with "junior" status in a company, for we think that we don't get much respect from sales people as a strong conceived . I admit that the latter had been a rather major issue due to my unfortunate experiences with "typical dealers" in past. A week ago, I finally visited Toyota with full of suspect that "this visit" will turn into the usual one - sales people will push me to buy what they want to sell. When Mike was introduced to me, first thing he did was NOT pushing his agenda, but LISTENED TO my needs and help me in making right decisions in terms of car, trim, options, etc. He is indeed THE BEST auto sales person I have ever met, and with his help, I could decide to purchase my new Prius C......a phenomenal car! More

I get the distinct impression that some people are treated better than others by this guy...if you know what I mean. I'll never buy another car at this dealership, or have my car serviced here. I'd s treated better than others by this guy...if you know what I mean. I'll never buy another car at this dealership, or have my car serviced here. I'd sooner drive to Ann Arbor or Kalamazoo. They have better prices, anyway. More

I heard the TV ads about Spartan Toyota, so we thought we would look into it. Mike meant us as soon as we walked in the door. We had done a lot of research on the features we wanted on our new Sienna. Mike h would look into it. Mike meant us as soon as we walked in the door. We had done a lot of research on the features we wanted on our new Sienna. Mike helped us pick just the right one with all our wish list plus more. We also had a price and trade in figure in mind and Mike was very helpful getting us a deal that we were happy with. While we were working with the financial department, Mike went out and visited with my Mother who was waiting in the car to make sure she was comfortable or needed anything. I felt that was way above an beyond, but it was very nice. We drove in that morning in our 2004 van an drove out in a few hours in our new 2013 van, very happy with our experience and our deal. I would certainly recommend Mike McMillan and Spartan Toyota. More

I just leased my 4th RAV4...so to say that I like them is an understatement! I can go to any Toyota dealer to lease, but chose Spartan Toyota because of the caliber of people they employee. My salesperson an understatement! I can go to any Toyota dealer to lease, but chose Spartan Toyota because of the caliber of people they employee. My salesperson this time around was Mike McMillan. Mike listened, asked questions, listened, asked more questions and listened to make sure he knew what was important to me and my lifestyle to ensure , not just to inform my thinking, but to ensure a good match of vehicle. As always...bravo Spartan Toyota! Much grace, Bernadette More

Chad went the extra mile to get me all the service discounts that he could. I called in the morning - he got me right in and the repair/service was completed before the end of the day. The car works discounts that he could. I called in the morning - he got me right in and the repair/service was completed before the end of the day. The car works GREAT now. Plus, he is a real nice guy. Thanks Chad!!! More

I walked into Spartan Toyota not knowing much about my vehicle or the repairs it might need. I left feeling completely satisfied with the work that was done, the time Service Assistants took to explain w vehicle or the repairs it might need. I left feeling completely satisfied with the work that was done, the time Service Assistants took to explain what was doing on, the time it took for the repairs (way faster than they even they thought), and price. I cannot thank Joe Criscuolo and his team enough for the service they provided me. As a returning customer they know how to take care of you, and I will very likely continue to purchase my vehicles from there in the future. More

The car buying experience with Mike was EXCELLENT. He had excellent knowledge of the brand, of cars in general, and was able to patiently answer all my questions. He also knew the competition. In fact, he kn excellent knowledge of the brand, of cars in general, and was able to patiently answer all my questions. He also knew the competition. In fact, he knew the competition's cars better than the competition's salesman did. At no time did I feel any pressure to buy the car. After I bought the car Mike took care of removing the price and other stickers from the windows, programming the garage door opener, and covering a number of features in the car that we had not covered during the two test drives. So, great service before, during and after the sale. Thank you Mike. More

Great buying experience, with friendly staff! Sale price in local ad and dealer web site was the price. I recommend this dealer for a good buying experience. We have not yet tried the service center, but ex in local ad and dealer web site was the price. I recommend this dealer for a good buying experience. We have not yet tried the service center, but expect the service to be outstanding as well. More