Wolverine Spartan Toyota of Lansing

Nothing negative to report....they are terrific! this is the third vehicle I have purchased from them and have always been happy with everything from sales to service. the third vehicle I have purchased from them and have always been happy with everything from sales to service. More

It was a great experience buying my first new car from Spartan Toyota There was very friendly and I feel like I got a great deal Spartan Toyota There was very friendly and I feel like I got a great deal More

Titus and Jim were both great! They came into the dealership early to accomodate my schedule, and were willing to do everything possible to make the process go smoothly and make sure I was satisfied. dealership early to accomodate my schedule, and were willing to do everything possible to make the process go smoothly and make sure I was satisfied. As a first time car buyer, I really appreciated the time they were willing to spend with me to make sure I understood everything and was comfortable with the process. Titus also provided great follow up to make sure I was happy with the car and see if I had any questions, always with a smile, a personal touch and top quality customer service all around. Definitely ask for Titus if you want to be a satisfied car buyer! More

Juwion is very responsive and conducts himself in a professional and honest manner. I take my vehicles to Spartan because of Juwion and the fact that I trust him. professional and honest manner. I take my vehicles to Spartan because of Juwion and the fact that I trust him. More

i had a pleasant experience getting my oil changed. the wait was not too long. all of the employees were friendly and accommodating, especially Alec Smith. wait was not too long. all of the employees were friendly and accommodating, especially Alec Smith. More

I made a last minute appoitment and I was able to get in 30 minutes after I called. I was greated by friendly effecient service writer Juwion McAbee who promptly took care of me. In 45 minutes I was on my 30 minutes after I called. I was greated by friendly effecient service writer Juwion McAbee who promptly took care of me. In 45 minutes I was on my way again with a freshkly washed car and Mulitpoint Inspection service sheet that told me everything that was inspected and cared for. For $21.28 this is a real bargin in todays market. Oh by the way, I looked at a new Avalon with no pressure to buy from the sales person. I will be purchasing a new Avalon sometime this year and this is the dealership I will purchase it from. More

I was pleased that although I brought my car in for just a oil change/tire rotation they also solved another problem another dealer could not solve. And I was not charged for this helpful adjustment to my a oil change/tire rotation they also solved another problem another dealer could not solve. And I was not charged for this helpful adjustment to my tire sensor button that would not turn off. Car was washed and an offer was made to order me a missing part for my back door. Very helpful service representative, Alec Smith. More

I ran into Mike when The Toyota dealership was running a promotional sales option last month. I was impressed with Mike because he was personable and down to earth, but he did not find an option for me that promotional sales option last month. I was impressed with Mike because he was personable and down to earth, but he did not find an option for me that was in my budget. He worked very hard and he found me some options when the worst thing happened. I was in an accident that ruined my car. Mike not only walked me through the scary parts of losing a vehicle to an accident but may have put his reputation on the line when he and his associates helped me get a new vehicle with no money down and a substantial rebate. That’s the kind of help that makes a fellow feels like he belongs even when bad things happen. Mike is more concerned for me than selling me a car. I sure hope all the difficulty he has and will go through to get me into exactly what I wanted will pay off for him. I’m pretty sure he will be happy because I’m in a great car with a great price. Thank you Mike. More

Great customer service, thorough work, great waiting area with desk space; car gets washed every time after service. Very efficient. I am very impressed by this dealership. with desk space; car gets washed every time after service. Very efficient. I am very impressed by this dealership. More

I am always treated with friendly respect. Sales team members are very knowledgeable and try to do their best to make the deal work for your needs. Getting you in the right car for the right price. members are very knowledgeable and try to do their best to make the deal work for your needs. Getting you in the right car for the right price. More