Wolverine Spartan Toyota of Lansing

Chad Bryers is the go to person in service. His assistance with my 2010 Forerunner has been exceptional. He is always there to help and makes me feel that my business is important to Toyota. I assistance with my 2010 Forerunner has been exceptional. He is always there to help and makes me feel that my business is important to Toyota. I can call and get assistance even from out of state. Thanks so much. I appreciate the personalized service that I receive from Chad. Theresa Ross More

Have brought my 4Runner for service to Spartan - they've been pretty good. However, the time it takes for an 'oil change' seems pretty excessive...usually over an hour.... They do seem to go the e they've been pretty good. However, the time it takes for an 'oil change' seems pretty excessive...usually over an hour.... They do seem to go the extra mile though and take a look at things and advise of repair, replacing, or future problems... More

Tom is always a pleasure to work with. I'm in the service department regularly and he's the first to greet me, help me with what I need and make sure I understand what my car needs at the right times service department regularly and he's the first to greet me, help me with what I need and make sure I understand what my car needs at the right times. He is the reason I keep bringing my car back for service to Spartan Toyota! More

I have been dealing with Spartan Toyota for over 13 years. Everyone, from sales people to the service department is very helpful in answering questions. They sit down and "talk" to you and explain t years. Everyone, from sales people to the service department is very helpful in answering questions. They sit down and "talk" to you and explain things so I understand what the issue is. Their products are high quality and I have had few issues with that aspect. Overall, they make you feel welcome! More

Cody is a great guy . I have dealt with him every time i went to spartan toyota. He is always on point, and explain what is going on . Not pushy at all. Thanks went to spartan toyota. He is always on point, and explain what is going on . Not pushy at all. Thanks More

I had a good experience with the service department, and the customer service was very good. It was fast service, and i go there for all my oil changes and repair work the customer service was very good. It was fast service, and i go there for all my oil changes and repair work More

I was told the tire bushings were bad. I called back to come in and have them repaired, came into Spartan Toyota and Brett quoted the price,took me home and picked picked me up when work was completed on t come in and have them repaired, came into Spartan Toyota and Brett quoted the price,took me home and picked picked me up when work was completed on time. Very good experience. More

I came into the dealership to lease a 2012 Scion XD. My salesman was Stefan Garrison. He was great at explaining the whole process of leasing a car and was very straight forward about everything. He helped salesman was Stefan Garrison. He was great at explaining the whole process of leasing a car and was very straight forward about everything. He helped work on the price for me on my trade so the new leased car would fit in my budget at a good price. Everyone that I came in contact with definitely made me feel welcome and did everything they could to make the process as easy as possible for me. I would definitely go there again to lease another vehicle. More

I've been a customer at Spartan for over 18 years and a number of different Toyotas. I keep going back because I've always received excellent service! a number of different Toyotas. I keep going back because I've always received excellent service! More

This is delaership has incredible experience and caring customer service. They look after MY NEEDS not how much they can sell. This is the most reliable service center, I They are a gift! I would easily customer service. They look after MY NEEDS not how much they can sell. This is the most reliable service center, I They are a gift! I would easily recommend them to everyone who wants a great car with great follow up! More