Wolverine Spartan Toyota of Lansing

Good service. But the air quality in the waiting area is poor. It smells like rubber and it makes my eyes water. But the air quality in the waiting area is poor. It smells like rubber and it makes my eyes water. More

They broke my ABS through the tires rotation and denying, and asking for more money and asking for more money More

Very helpful, very professional and upbeat. Everyone is friendly and anxious to ensure the customers are being helped Everyone is friendly and anxious to ensure the customers are being helped More

Used to love this dealership until the last 2 times for service due to issues with the service people causing lack of trust service due to issues with the service people causing lack of trust More

We have purchased two vehicles from this dealer and have had them serviced there since they were purchased. The service has been generally good. had them serviced there since they were purchased. The service has been generally good. More

I was not happy with my appointment,it took over an hour and a half this time and my 5000 mile appointment only took about 35 minutes. There should not be that much of a difference in time and the technicia and a half this time and my 5000 mile appointment only took about 35 minutes. There should not be that much of a difference in time and the technician didn't even change my window sticker. If it wasn't free through Toyota for the first two years I would go somewhere else for my oil changes. DISAPPOINTED. I called and left a message on a manager's voice mail and never received a call to apologize for the inconvenience. More

Was in for a servicing today. Was a pleasurable experience. Clean environment, service person(Terry)explained and was very helpful. Was a pleasurable experience. Clean environment, service person(Terry)explained and was very helpful. More

Dominic was soo helpful and explained all details about the service before and after the appointment the service before and after the appointment More

Sales person whom I contacted over phone seemed not to knowlegeable about the car I was interested. I asked about the cost of replacing the hybrid battery and she said she would get back with me, but nev knowlegeable about the car I was interested. I asked about the cost of replacing the hybrid battery and she said she would get back with me, but never did. My Google answered said the battery life is around 150,000 miles or fifteen years and cost any where between 2000-8000 dollars. Sense no one got back with me on the price for replacing a battery I went with the 8000 figure and decided for 2022 Avalon non hybrid. More

Fast and easy scheduling of appointments. Smooth check-in. Great multi-point inspection service. Great service advisors. Pleased with service and time to get work done. Smooth check-in. Great multi-point inspection service. Great service advisors. Pleased with service and time to get work done. More