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Wolverine Spartan Toyota of Lansing

Lansing, MI

4.7
1,101 Reviews

5701 South Pennsylvania Avenue

Lansing, MI

48911

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Showing 1,101 reviews

March 31, 2023

Superb service. Every interaction was positive. Lawrence was responsive and listened to me. He got me in the car I wanted. Spartan Toyota got me in my vehicle less t More

by grboi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawrence Dixon
Mar 31, 2023 -

Wolverine Spartan Toyota of Lansing responded

We are ecstatic to read this stellar review! Lawrence is a great asset to our team and we feel lucky to have him and many other top-notch employees! We thank you for your business and support and hope to see you down the road. Wishing you many safe and happy miles ahead in your new ride, from your friends at Spartan Toyota.

March 29, 2023

Friendly, efficient and courteous staff. Quick check in and check out and no trying to up-sell like most dealer-based service centers. Comfortable waiting area. More

by RWZ
Recommend Dealer
Yes
Employees Worked With
Dominick in service.
Mar 29, 2023 -

Wolverine Spartan Toyota of Lansing responded

We love hearing you had a stellar time during your service. Thank you for trusting Spartan Toyota - we hope to see you back for your next service! Until then - have a fantastic day!

March 26, 2023

Have dealt with Spartan Toyota for over 40 years they have always done quality work More

by jld31142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Mar 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We appreciate your business and hope to see you back again at Spartan Toyota. Safe travels!

March 25, 2023

Excellent service, great at communication during service and repairs. I recommend their service department highly. More

by dawsonga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic , Terry Moubray
Mar 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

These are all things we love to hear! Thanks for supporting Spartan Toyota with a fantastic review!

March 25, 2023

Easy and smooth transaction. Bought my 3rd Rav4 from them in the past year. I worked with Jacob T. in new car sales. Outstanding person and salesman. Their loan person was polit More

by rjmatko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Thrush
Mar 27, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thanks for this positive feedback! We are grateful for your loyal business. Enjoy the new Rav4!

March 23, 2023

Over four years of great and professional service! I will continue to be a customer of Spartan Toyota! More

by wilsom4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 23, 2023 -

Wolverine Spartan Toyota of Lansing responded

It means to the world to have you as a customer! Thank you for your loyalty to Spartan Toyota and five stars.

March 22, 2023

11 years ago, almost to the day, we had our first experience with Spartan Toyota and got a RAV4 and it was such a great experience that we opted to return to Spartan Toyota to get a Highlander. We ha More

by emptynest42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trish Simpson, Stefan Garrison
Mar 23, 2023 -

Wolverine Spartan Toyota of Lansing responded

Congratulations on your new Toyota Highlander! We are grateful for your ongoing business and trust in the Spartan Toyota team to provide five-star service. Your kind regards for Stefan will certainly be shared, and we hope you enjoy every mile in "Ruby"!

March 22, 2023

It was a good experience at the dealership. This is my second car that I've got from Spartan Toyota. I would come back again. The dealership is big enough but yet small enough to take care of t More

by Silver Horse.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs., Trish Simpson
Mar 22, 2023 -

Wolverine Spartan Toyota of Lansing responded

Reviews like this make our day! We're so glad our team could offer attentive assistance that's made our Spartan Toyota customers feel valued. It's an honor to earn your repeat business and we look forward to seeing you again down the road. Safe travels!

March 22, 2023

I just feel it shouldn't take one hour for an oil change. Otherwise, fine. More

by notlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Mar 23, 2023 -

Wolverine Spartan Toyota of Lansing responded

I am very sorry if it took longer than expected to complete our services. We will use this feedback to improve for you next time. Thank you, Brian Cogley - General Manager - 517-402-2717

March 20, 2023

Mike Smith is friendly and welcoming. He explains what is scheduled to be done, and keeps you informed of what may need to be done. He's honest and helps me feel at ease with the staff wo More

by munchkinkt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moubray
Mar 20, 2023 -

Wolverine Spartan Toyota of Lansing responded

Thank you for the review! We appreciate the kind feedback about Mike and hope to see you again at Spartan Toyota. Safe travels!

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