
Wolverine Spartan Toyota of Lansing
Lansing, MI
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I always feel confident about the quality of the work done and the attention to customer satisfaction is at a consistently high level. The battery on my Prius died and although they were very busy, the done and the attention to customer satisfaction is at a consistently high level. The battery on my Prius died and although they were very busy, the service department got me in and replaced that as well as some dirty filters they found while changing my oil. That did all they could in response to a very last minute request. More
The service department did a great job applying the Environmental Paint Protection on our Toyota Rav4. It was like brand new again, we are so happy with it. Thank you Environmental Paint Protection on our Toyota Rav4. It was like brand new again, we are so happy with it. Thank you More
My Monday November 15 visit with Terry Moubray was excellent! I brought my Toyota Corolla in to get the gear shift light bulb replaced. Service Advisor Mike Smith ordered the bulb during a previous se excellent! I brought my Toyota Corolla in to get the gear shift light bulb replaced. Service Advisor Mike Smith ordered the bulb during a previous service visit, but I didn’t receive a call back from Mr. Smith. I called Terry to find out the status of the replacement bulb. Terry was able to track down the bulb. He said I could bring the car in on Monday November 8. I called Terry the next day and said I have a meeting on November 8; I asked Terry if I could come in the following Monday November 15. Terry said that would be okay. Terry has been servicing my car for many years and we have developed a good rapport. Terry Moubray is professional, courteous, and answered my questions. . More