Wolverine Spartan Toyota of Lansing

Perfect service- the people were professional, knowledgeable, efficient, expedient, and kept me informed throughout my experience. knowledgeable, efficient, expedient, and kept me informed throughout my experience. More

Service is always great. However I mentioned twice as I checked in to make sure they check air in spare tire (trunk was totally empty) and I saw after I got home, it was marked "not checked". checked in to make sure they check air in spare tire (trunk was totally empty) and I saw after I got home, it was marked "not checked". More

Toyota is the best dealer. Service staff friendly and I like their approach when your car is ready. Thanks for making it easier to “call” in and speak to someone about scheduling an appointment. It was n like their approach when your car is ready. Thanks for making it easier to “call” in and speak to someone about scheduling an appointment. It was not helpful to be directed to the service center and no one return your call in the past and online scheduling was frustrating. The last time I told the salesman who sold me my car and he told me to contact him if it happened again. This time scheduling was easy. Thank you. More

Have come here for many years. The Toyota staff is always friendly. Love my Sienna. friendly. Love my Sienna. More

Thank you!Lonnie was helpful, polite, and professional Thank you! Lonnie was helpful, polite, and professional in answering my questions. I will be returning to Spartan Thank you! Lonnie was helpful, polite, and professional in answering my questions. I will be returning to Spartan More

Service Writer called me at home to inform me the price of the water pump was much more than originally quoted. of the water pump was much more than originally quoted. More

Great customer service! This is our 8th new car from Spartan Toyota, so we're happy long term customers. Spartan Toyota, so we're happy long term customers. More

car was ready when they promised it ready! service agent was informed about my car was informed about my car More

My Monday November 1 visit was excellent! I noticed my left driver side rear tire was going flat. I called Terry to see if I could bring in the car that evening even though I didn't have an appointment. left driver side rear tire was going flat. I called Terry to see if I could bring in the car that evening even though I didn't have an appointment. Terry was able to squeeze me in. I was concerned that I might need a new tire, but Terry said all that was needed was to plug the tire. Terry has been servicing my tire for many years and we have developed a good rapport. Terry is professional, courteous, and answered my questions. More

From the sales team to the service department, Spartan Toyota takes care of their customers. Toyota takes care of their customers. More