Wolverine Spartan Toyota of Lansing

Everything was covered with me thoroughly as to any issues with the vehicle and the courtesy car wash is always appreciated! Thank you! Have bought several vehicles from you and will return! issues with the vehicle and the courtesy car wash is always appreciated! Thank you! Have bought several vehicles from you and will return! More

I was greeted by a pleasant service rep who guided me through a smooth sign in. Customer lounge was clean and comfortable. Wait time was short. Appreciated the van wash. The service was thorough. Had a p through a smooth sign in. Customer lounge was clean and comfortable. Wait time was short. Appreciated the van wash. The service was thorough. Had a pleasant send off More

Very quick service on a vehicle needing a tow to the dealership -- back up and running before the end of the day (and a clear explanation for what caused the issue in the first place). Very professiona dealership -- back up and running before the end of the day (and a clear explanation for what caused the issue in the first place). Very professional and courteous Service Staff (on the phone and in person), and a reasonable price for the work (I called around afterwards to check on the gong rate :-) More

They brought a chair outside so I didn’t have to wait in the lobby, as I am still leery about Covid. That showed good customer service. Thanks. the lobby, as I am still leery about Covid. That showed good customer service. Thanks. More

I have purchased three cars and leased two additional vehicles over the years. I have had positive experiences in both purchasing and having maintenance done on the vehicles. Today I was in for recall vehicles over the years. I have had positive experiences in both purchasing and having maintenance done on the vehicles. Today I was in for recall work and Terry was great to work with on this matter. More

Been a Spartan Toyota customer for many years. In the last several years you have improved the Customer Service tremendously. This latest experience was fantastic. last several years you have improved the Customer Service tremendously. This latest experience was fantastic. More

Appreciated Terry’s help in taking care of addressing the needed repairs. I believe Toyota should do a recall on this need for a firmware update to stop the battery drain. Online you see several negative rep needed repairs. I believe Toyota should do a recall on this need for a firmware update to stop the battery drain. Online you see several negative reports on Camry, RAV4, and other Toyota hybrids experiencing this problem. Most reviews aren’t aware of this solution. More

Julie Foote was SUPERB in helping me understand options for a possible new truck. She was very patient with my questions, all of which were answered thoroughly, professionally, and to my satisfaction. for a possible new truck. She was very patient with my questions, all of which were answered thoroughly, professionally, and to my satisfaction. More

Accepted my Camry at the appointment time; finished the service in about 45 minutes, well ahead of schedule; and washed my vehicle. Prompt, friendly, and effective. service in about 45 minutes, well ahead of schedule; and washed my vehicle. Prompt, friendly, and effective. More

From start to finish, my entire new car buying experience was outstanding. Clarity of communications, timeliness, and overall process thoroughness was beyond expectations. Thank you! was outstanding. Clarity of communications, timeliness, and overall process thoroughness was beyond expectations. Thank you! More