
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Always excellent service! It is the reason that I have purchased three vehicles from Spartan Toyota! I live in Jackson and it is worth the trip to Lansing to get my vehicles worked on. Thank You! purchased three vehicles from Spartan Toyota! I live in Jackson and it is worth the trip to Lansing to get my vehicles worked on. Thank You! More
After my battery died, they were able to get me in the next day, and took care of it fast! He even told me that my battery still had life in it, but at the rate it died, I decided to be safe and replace next day, and took care of it fast! He even told me that my battery still had life in it, but at the rate it died, I decided to be safe and replace my 7 year-old battery! I appreciated Dominic's honesty. More
Always have a great service experience with my several vehicles. I also check out the showroom and pick up valuable information talking with the salesmen. Thanks for your great customer care!! vehicles. I also check out the showroom and pick up valuable information talking with the salesmen. Thanks for your great customer care!! More
This survey is more involved than I wish to be with Spartan. Suffice it to say I was very happy with the service which involved replacing a low-pressure fuel pump on my 2018 Highlander as part of a ve Spartan. Suffice it to say I was very happy with the service which involved replacing a low-pressure fuel pump on my 2018 Highlander as part of a vehicle recall. More
Provided a free loaner vehicle for the extended maintenance time required. That was unexpected and gratefully appreciated. Also appreciated the free warranty frame anti-corrosion treatment. maintenance time required. That was unexpected and gratefully appreciated. Also appreciated the free warranty frame anti-corrosion treatment. More
Everyone was friendly and helpful. I was there for more than 3 hours waiting but the customer lounge was clean, appropriately spaced and good signage for mask requirements. I was there a long time but I go than 3 hours waiting but the customer lounge was clean, appropriately spaced and good signage for mask requirements. I was there a long time but I got a recall fixed as well as my normal servicing, so that was a reasonable amount of time to wait. My free servicing from when I purchased my Tacoma ends very soon but I will continue to use this dealership for all my future servicing needs More
I live out of town, and I got lost somehow. When I called in, the service person I talked to stayed on the phone, and he talked me through the directions. He was so kind and thoughtful. I think his name was in, the service person I talked to stayed on the phone, and he talked me through the directions. He was so kind and thoughtful. I think his name was Ryan. At any rate, I was very happy with how I was treated. Little things like that make a big difference to me. More
Excellent as usual - easy process - on time, clean and prepared for my decisions with care . I value this as a single woman with an outstanding commitment to my safety and care. prepared for my decisions with care . I value this as a single woman with an outstanding commitment to my safety and care. More
Spartan has always done a great job on Service, they have earned my trust in them! Thank you Spartan Toyota Service for being reliable and of high quality! earned my trust in them! Thank you Spartan Toyota Service for being reliable and of high quality! More