Wolverine Spartan Toyota of Lansing

Very satisfied Clean very helpful sale was easy not real satisfied with trade in given for my other car but I guess that is par for the course Clean very helpful sale was easy not real satisfied with trade in given for my other car but I guess that is par for the course More

Consistent fantastic service from the team at Spartan Toyota! Our 4Runner has almost 350,000 miles on it and they perform the maintenance to help us keep it going! Toyota! Our 4Runner has almost 350,000 miles on it and they perform the maintenance to help us keep it going! More

As always,great Prompt, excellent protocols in place against coved virus. Service man was friendly, competent. My ONLY concern was that he was masked but—-elastic w Prompt, excellent protocols in place against coved virus. Service man was friendly, competent. My ONLY concern was that he was masked but—-elastic was shot on his mask, so it kept slipping below his nose, despite his efforts to keep it up. For an at risk senior like me, it was worrisome. Suggest you have extra masks on hand for your write up men to use if their masks fail. Really appreciated the sanitizing protocols, spacing in waiting area. Wouldn’t go any other place but Spartan! More

Great customer service I was treated with kindness and excellent customer service. My service representative Reese was excellent to work with and not only considerate of my I was treated with kindness and excellent customer service. My service representative Reese was excellent to work with and not only considerate of my time but my needs as a customer. More

Spartan Toyota is top rate! The service department is very professional. They great you with enthusiasm and you can tell they want you to have a good experience. A good service department sells cars. very professional. They great you with enthusiasm and you can tell they want you to have a good experience. A good service department sells cars. More

Excellent service as always! Reasonable wait time and the services needed were explained well. They do request making an appointment now as opposed to stopping in as before. services needed were explained well. They do request making an appointment now as opposed to stopping in as before. More

Friendly sales rep Seth. Was knowledgeable and helpful. Kate in finance was thorough and helped us through a very fast approval and final paperwork. Good experience Kate in finance was thorough and helped us through a very fast approval and final paperwork. Good experience More

Quick, no appointment service I needed to purchase and program an electronic key for my Prius. I did not have an appointment but I was abel to get the work done in less than an ho I needed to purchase and program an electronic key for my Prius. I did not have an appointment but I was abel to get the work done in less than an hour.. More

I would like to thank you your good service and responsible and respective personnel in service department. Every time I am satisfied with good service on spartan Toyota. responsible and respective personnel in service department. Every time I am satisfied with good service on spartan Toyota. More

Tire rotation & advice Routine 6 month/5,000 mile tire rotation and systems check up. I also asked for tire advice. Current tires have 6/32 tread remaining. And are tops Routine 6 month/5,000 mile tire rotation and systems check up. I also asked for tire advice. Current tires have 6/32 tread remaining. And are tops in gas mileage and ride. But car was used by prior owner and at end of 3 yr lease when I bought it. I need better snow traction in winter. 4 tires suggested were suggested by Terry at Spartan Toyota. Info was interesting. But I'm very thorough and was up til 3 am looking in detail at tires, on Tire Rack. The ones advised by Spartan, were in the top group. More