Wolverine Spartan Toyota of Lansing

courteous, efficient, fast I found my service writer, David Konkel, to be very courteous and personable upon greeting me on arrival. I had brought my 2018 Toyota Highlander in I found my service writer, David Konkel, to be very courteous and personable upon greeting me on arrival. I had brought my 2018 Toyota Highlander in for routine warranty service. Within 20 minutes he informed me that my 2018 Toyota Highlander was ready. More

Kind, prompt, and honest service Everyone is welcoming and they keep my car in great condition. They have always treated me with honesty, never trying to sell me things I don't need. Everyone is welcoming and they keep my car in great condition. They have always treated me with honesty, never trying to sell me things I don't need. More

Great Service Stopped by Spartan Toyota to have my noisy brakes checked out. They not only checked them out on the spot but made time to fix them correctly in a li Stopped by Spartan Toyota to have my noisy brakes checked out. They not only checked them out on the spot but made time to fix them correctly in a little over an hour. So glad I stopped and so glad they were able to get them fixed for me. More

Everyone was respectful and helpful I did feel slightly scammed because of having to pay for repairs on a vehicle I ended up using as a trade the same day, thought maybe I should have paid for parts but no scammed because of having to pay for repairs on a vehicle I ended up using as a trade the same day, thought maybe I should have paid for parts but not labor More

Excellent customer service My service was great - the customer service was excellent and the service was fast. Reese is a great to work with he is very attentive and goes above My service was great - the customer service was excellent and the service was fast. Reese is a great to work with he is very attentive and goes above and beyond to make sure I am taken care of. More

Review of Service My car needed a 90,000 mile service. I was impressed with how quickly the work was done. Terry listened to my concerns and all of them were addresse My car needed a 90,000 mile service. I was impressed with how quickly the work was done. Terry listened to my concerns and all of them were addressed. More

I went in for an oil change during the Christmas holiday season and waited for my vehicle. The service was very prompt. Thanks to my service rep, David Konkel, for getting me in and out quickly. season and waited for my vehicle. The service was very prompt. Thanks to my service rep, David Konkel, for getting me in and out quickly. More

Good Service Like the service and the results. However, since the waiting room is so noisy I wear my headphones and listen to music on my phone. I suggest your sta Like the service and the results. However, since the waiting room is so noisy I wear my headphones and listen to music on my phone. I suggest your staff take the cell phone numbers of people who want a text notification. I sat for an extra 30 minutes before asking when my car would be done. Found out it had been done for some time. I own two Toyota's so I spend time getting oil changes and service at Spartan. Only problem I have had. Just a suggestion. More

As always, customer service was great during my experience at Spartan Toyota! My service was quick and painless. The staff in the service department is great! experience at Spartan Toyota! My service was quick and painless. The staff in the service department is great! More

Thanks Gerry! Gerry was great to work with. He listened to what I wanted and brought the perfect vehicle up for me to test drive. Even though I had just started my Gerry was great to work with. He listened to what I wanted and brought the perfect vehicle up for me to test drive. Even though I had just started my vehicle search, it was finished after the test drive. More