
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Professional and friendly Just a great job. The main thing i had done were new rear brakes and weld a broken exhaust hanger. Had tires rotated and oil change. Little shock Just a great job. The main thing i had done were new rear brakes and weld a broken exhaust hanger. Had tires rotated and oil change. Little shocking that it was over $900. More
Always had good, honest service. I can tell when someone is honest with me and i have not felt dishonesty in dealing with anyone at Toyota. Dominic took time to explain issues with m I can tell when someone is honest with me and i have not felt dishonesty in dealing with anyone at Toyota. Dominic took time to explain issues with my car as if it were his own. I always go away smiling and confident Iwill be safe in my vehicle. Joe has built a great, knowledgeable, caring group of people. I put my trust in them. That's important because there are so many service dealerships you cannot trust. Hats off to you. Keep up the good work. More
Fred was incredibly friendly and easy to work with. A big reason we ended up buying with Spartan Toyota rather than where we originally were going to is because of Fred's customer service and willingnes A big reason we ended up buying with Spartan Toyota rather than where we originally were going to is because of Fred's customer service and willingness to assist us with our new car purchase. More
Brake Job My brakes started grinding over the weekend. Even though the service department was swamped, they still fit me in as promptly as they could. My than My brakes started grinding over the weekend. Even though the service department was swamped, they still fit me in as promptly as they could. My thanks to Terry for making this happen. Also I really appreciate the ride service. More
15000 mile checkup My son brought my car in. I just like this dealership because the staff are always courteous and never mind that I know nothing about cars and ask wh My son brought my car in. I just like this dealership because the staff are always courteous and never mind that I know nothing about cars and ask what are probably really ridiculous questions. I'm treated like family. More
Regular maintenance will an oil change and tire rotation. Service was excellent, staff was very professional and very knowledgeable, making the process smooth from start to finish. All questions asked were an Service was excellent, staff was very professional and very knowledgeable, making the process smooth from start to finish. All questions asked were answered in a clear straight forward manor. More
Service department is always a good experience I always have a good experience with their friendly and helpful staff. They recommend what's needed and get you in and out quickly. I'll keep headin I always have a good experience with their friendly and helpful staff. They recommend what's needed and get you in and out quickly. I'll keep heading back to them for all my service needs and my next vehicle purchase as well. More
Reliable Always reliable, honest, quality service. Service is prompt. Pricing is very competitive. Courtesy van was a plus. Personnel are always friendly. Alwa Always reliable, honest, quality service. Service is prompt. Pricing is very competitive. Courtesy van was a plus. Personnel are always friendly. Always seem to get the job done right the first time. More
Scheduled visit for recall fix. Dominic did an excellent job of processing my scheduled appointment and briefed me thoroughly before and after my recall fix. My overall experience wa Dominic did an excellent job of processing my scheduled appointment and briefed me thoroughly before and after my recall fix. My overall experience warrants five out of five stars! More
Staff was very helpful and professional. Thanks for your excellent service in making my purchase/lease of a new Toyota Tundra so satisfactory. TY AHMAD was my salesman and patiently helped me Thanks for your excellent service in making my purchase/lease of a new Toyota Tundra so satisfactory. TY AHMAD was my salesman and patiently helped me find the right Tundra for me. He provided outstanding service. He welcomed me with a smile and handshake and answered all questions patiently and directly. TODD DRIVER was excellent in working with me in setting up the lease, obtaining the lease, and in answers questions related to the electronic rust proofing module, which I added to the vehicle. MYLES HARRIS clearly explained the terms of the sale. FRED JORDAN took extra time in explaining how the Scout GPS worked. All were outstanding - rating five stars for sure. And, the Tundra is proving to me the BEST truck I've ever driven. Jim Wieber More