Wolverine Spartan Toyota of Lansing

Good experience My sales rep was very helpful. However, I did not need a 21 pt. inspection this time, they did it anyway. That added to the time I was waiting for My sales rep was very helpful. However, I did not need a 21 pt. inspection this time, they did it anyway. That added to the time I was waiting for my car. I had only wanted two things done, the inspection was added when I didn't need it at this time. More

Excellent service The staff were very helpful and patient. Fred did an excellent job at explaining the features and comparing the various models in terms I could unders The staff were very helpful and patient. Fred did an excellent job at explaining the features and comparing the various models in terms I could understand. I didn’t feel any pressure! More

Great experience I have been coming to Spartan since 2008. Whether buying a car or getting routine service I have always had good experiences. The waiting area is clea I have been coming to Spartan since 2008. Whether buying a car or getting routine service I have always had good experiences. The waiting area is clean and the staff is always ready to answer questions. I believe that they are honest and care about their customers. I highly recommend this dealer for sales and service. More

Spartan Toyota Service & Parts I highly recommend Spartan Toyota Service & Parts in Lansing. They are always courteous and up-front with services recommended and pricing, but at the I highly recommend Spartan Toyota Service & Parts in Lansing. They are always courteous and up-front with services recommended and pricing, but at the same time not pushy. Their lounge provides light refreshments, a tv, and outlets for charging electrical devices. They also provide a courteous shuttle service to and from the garage if needed. More

General maintenance Friendly service. Helpful. Honest evaluation of a possible service issue. Didn’t need much done. No oil change. Had tire rotation. Did all fluid leve Friendly service. Helpful. Honest evaluation of a possible service issue. Didn’t need much done. No oil change. Had tire rotation. Did all fluid levels. More

Oil Change Price use a little hi as I did not have my Tires rotated and I should have received a discount as the tire rotation is include in the price of the oil Price use a little hi as I did not have my Tires rotated and I should have received a discount as the tire rotation is include in the price of the oil change. More

Great service, truly customer oriented Got my rav4 in for inspection, service department offered straight to the point recommendations, and was able to get the car fixed in the same day. Hi Got my rav4 in for inspection, service department offered straight to the point recommendations, and was able to get the car fixed in the same day. Highly satisfied! More

Good oil change & inspection Good experience on a busy day for the service center. Some minor issues found (tire wear, marker bulbs burned out); Mike gave me options & explained c Good experience on a busy day for the service center. Some minor issues found (tire wear, marker bulbs burned out); Mike gave me options & explained clearly although I didn't have them fixed at this visit. More

Great Service! Upon arrival for my 10,000 miles service on my 2018 Highlander, I received prompt attention from Sherri, my service advisor. I had a seat in the plea Upon arrival for my 10,000 miles service on my 2018 Highlander, I received prompt attention from Sherri, my service advisor. I had a seat in the pleasant waiting area where I treated myself to a cup of coffee. Within about 30 minutes, my freshly washed Highlander was ready to go. Sherri was very pleasant. She even smiled at my joke. More

Noise evaluation Very impressed with the professionalism of the staff. I love my Rav 4 Adventure! No sooner did I leave the service dept the noise started. Nuts! Very impressed with the professionalism of the staff. I love my Rav 4 Adventure! No sooner did I leave the service dept the noise started. Nuts! More