Wolverine Spartan Toyota of Lansing

Fantastic personnel, service and prices This is an exceptional dealership. I have been dealing with them for over 15 years and cannot say enough positive things about their personnel and se This is an exceptional dealership. I have been dealing with them for over 15 years and cannot say enough positive things about their personnel and service. The salespeople are very interested in you and what you are looking for. They are attentive to your needs and try to provide you with the best vehicle and price available. They take a personal interest in you and follow-up on purchases and visits to the service shop. The service is excellent and done quickly. You get 4 free oil changes with every lease and purchase for 2 years or 25,000 miles. They even have great coffee and cookies in the service waiting area. More

Battery Service was relatively quick, price a bit high but overall no complaints. I will recommend and continue to use Spartan Toyota for my service needs in Service was relatively quick, price a bit high but overall no complaints. I will recommend and continue to use Spartan Toyota for my service needs in the future. More

Good Service The service was quick and as always excellent work. They cleaned my car and everything was done with a smile. I've been a long time customer of Toyota The service was quick and as always excellent work. They cleaned my car and everything was done with a smile. I've been a long time customer of Toyota and will continue to come back. More

Airbag Replacement There had been some confusion as to the appointment time (we would have been an hour early) but the email reminder clarified the schedule. The car wen There had been some confusion as to the appointment time (we would have been an hour early) but the email reminder clarified the schedule. The car went in and the work was done within the timeframe we'd been given. It allowed us time to go across the street and have a meal while we waited. It was nice to drive away with the outside of the car all nice and clean as well. The staff was friendly and the waiting area is comfortable. More

They strive to satisfy the customer! Everyone I've ever dealt with have always gone the extra mile to make my experience comfortable and efficient. And your service associates are always Everyone I've ever dealt with have always gone the extra mile to make my experience comfortable and efficient. And your service associates are always friendly and knowledgeable. Unfortunately, I am moving out of state - the next Toyota dealership will have "big shoes to fill"! More

Routine Oil Change & Maintenance While waiting for the servicing (reasonable wait times!), I browse the showroom to see what the current models have to offer. Sales staff - I talked t While waiting for the servicing (reasonable wait times!), I browse the showroom to see what the current models have to offer. Sales staff - I talked to two fellows - are well-informed and helpful, even when they know I am not (yet) ready for a new car. The service writer has always had good advice about what needs to be taken care of (lubrication, fluids, tires, etc). I feel confident about the car when they are finished with the service. A good dealership all around. More

Was checked in and serviced and out in record tim All checks and updates done thoroughly. Only oversight was they checked my headlights and took them out of the auto setting which I almost didn't catc All checks and updates done thoroughly. Only oversight was they checked my headlights and took them out of the auto setting which I almost didn't catch when I went out the next night. That created a safety hazard. More

New Rav4 Austin worked very hard to make sure I got the exact car I wanted. He was patient and made sure we knew how to use all the options. Mr Rider made Austin worked very hard to make sure I got the exact car I wanted. He was patient and made sure we knew how to use all the options. Mr Rider made the financial transaction very efficient and informative More

Buying 2019 Highlander LE Plus Relatively pain free experience with the major promotion. Stefan was patient and answered our questions completely. Similarly, the lady who did our pa Relatively pain free experience with the major promotion. Stefan was patient and answered our questions completely. Similarly, the lady who did our paperwork was perfect blend of friendleyness while getting us through that portion. Wouldn't we all like more for our traid-in? More

Great Dealership! We just bought our second mini van and both experiences were the best car buying experiences ever. The sales people and finance person are all very lo We just bought our second mini van and both experiences were the best car buying experiences ever. The sales people and finance person are all very low pressure. More