Wolverine Spartan Toyota of Lansing

recall Received notice and called ser completed, Terry was able to schedule the service the next day. The recall work was completed in a timely manner and t Received notice and called ser completed, Terry was able to schedule the service the next day. The recall work was completed in a timely manner and the truck was returned washed and ready. The dealership and limited contact with service has always been excellent. More

Service experience Always had a great customer experience. I have been buying my cars here and coming to Spartan Toyota for nearly 25 years. I am a loyal Toyota customer Always had a great customer experience. I have been buying my cars here and coming to Spartan Toyota for nearly 25 years. I am a loyal Toyota customer, and actually have visited Toyota city in Japan where the Corolla's are made. Cannot beat Toyota for quality. More

Mission accomplished Called for needed oil change. drove in a few hours later. It was noted I probably needed some filters change Service greeter said he would show them Called for needed oil change. drove in a few hours later. It was noted I probably needed some filters change Service greeter said he would show them to me. One was a no brainer. Second one could have been postponed Liked I could decide without any pressure to change them both at the same time Notified I had nail in rear tire that they could plug. Appreciated agents taking the time to securely attach a wiper blade that had snapped off the other day So fruitful visit Left with feeling up to date and braced for the season. And NO I do not wish to trade my Venza More

This dealership is terrible. This dealership is deceptive.They sold a Toyota 4Runner that had a bad engine. They sell junk. That breaks shortly after they are purchased. And reass This dealership is deceptive.They sold a Toyota 4Runner that had a bad engine. They sell junk. That breaks shortly after they are purchased. And reassure you that the vehicle is in great condition. Derek Criscullo will not return your phone call. Beware of purchasing from this company. They don’t care. More

Great Service Easy to make appointments on line got me in and fast. Service guy explained everything. I did order an new key hope it won't take long. Easy to make appointments on line got me in and fast. Service guy explained everything. I did order an new key hope it won't take long. More

great service Staff was friendly and honest. The waiting area had ample seating, beverages and snacks. I liked the availability of items for purchase (jumper cabl Staff was friendly and honest. The waiting area had ample seating, beverages and snacks. I liked the availability of items for purchase (jumper cables, mats, water bottles, etc). Car wash with service was a nice bonus! More

Wonderful Quick service, courteous people, fairly good prices, professional people, great hours, nice area to wait for car, choice of beverages, clean area, goo Quick service, courteous people, fairly good prices, professional people, great hours, nice area to wait for car, choice of beverages, clean area, good magazines, not forcing people to buy something. More

Terry does a great job! Terry always does a great job! He explains things well, answers any questions I have, is always very helpful. Highly recommend Terry and Spartan Toy Terry always does a great job! He explains things well, answers any questions I have, is always very helpful. Highly recommend Terry and Spartan Toyota!! More

Excellent As a new car owner at age 85 I appreciated the attention given to my concerns about what my car needed in maintenance annually given I only drive it a As a new car owner at age 85 I appreciated the attention given to my concerns about what my car needed in maintenance annually given I only drive it around 5000 miles per year. The car gets me from point A to point B and ,if it doesn't, I call Toyota. More

Excellent customer service Went in to have tire pressure checked due to freezing temperatures. Staff was extremely responsive and courteous and did not push for services I do no Went in to have tire pressure checked due to freezing temperatures. Staff was extremely responsive and courteous and did not push for services I do not need. This is the way to get repeat customers. More