
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Routine Maintenance Accurate quotes for work needed. Took a reasonable amount of time given the "busy-ness" of the service department at the time. Employees (this time i Accurate quotes for work needed. Took a reasonable amount of time given the "busy-ness" of the service department at the time. Employees (this time it was Terry) are always professional and courteous. More
15,000 mile service My service only took 25 minutes which was awesome! The staff is always very polite and helpful. Cody was especially pleasant when I was in on 12/31/ My service only took 25 minutes which was awesome! The staff is always very polite and helpful. Cody was especially pleasant when I was in on 12/31/18. More
30,000 mile service Timely service to include comprehensive review of vehicle status and potential concerns for subsequent service. Intend to continue using this dealers Timely service to include comprehensive review of vehicle status and potential concerns for subsequent service. Intend to continue using this dealership for future servicing of my Toyota Tacoma. More
10,000 mile service In and out in 45 minutes. Service agent discussed the service done and set up next appointment with an email follow-up. All questions I asked were an In and out in 45 minutes. Service agent discussed the service done and set up next appointment with an email follow-up. All questions I asked were answered satisfactorily. More
Great experience We were greeted then sent to the salesperson already familiar with us. Thoughtful and knowledgeable salesperson. They were sensitive to our time limi We were greeted then sent to the salesperson already familiar with us. Thoughtful and knowledgeable salesperson. They were sensitive to our time limits and listened to us More
Oil change The technician who help us is very diligent and very helpful. He does an excellent job when we need our Toyota serviced. Thank you! Good serve! The technician who help us is very diligent and very helpful. He does an excellent job when we need our Toyota serviced. Thank you! Good serve! More
Great Friendly Service Perhaps the most enjoyable repair facility I have gone to. Friendly service timely and clean. Comfortable seating in the television area. New chairs Perhaps the most enjoyable repair facility I have gone to. Friendly service timely and clean. Comfortable seating in the television area. New chairs needed in the computer or desk area. More
Great windshield work I took my car in for a windshield calibration, and it works fabulously. While there I also had them do an oil change & tire rotation. The car runs gr I took my car in for a windshield calibration, and it works fabulously. While there I also had them do an oil change & tire rotation. The car runs great and I haven't had any issues with the windshield. More
Good service. Steven checked my car infor service. He was informative and took extra time to answer questions for me. The next day the tire pressure and maintenanc Steven checked my car infor service. He was informative and took extra time to answer questions for me. The next day the tire pressure and maintenance lights came back on which surprised me. I went back to the service department. Steven immediately took care of my car. Turned out the problem was a screw in one of the tires which surprised me because the tires were just rotated. More
Efficient, organized and service oriented It is convenient to come for service. They are prompt and helpful. They answer questions and respond to concerns. Comfortable waiting area or will tak It is convenient to come for service. They are prompt and helpful. They answer questions and respond to concerns. Comfortable waiting area or will take customer to work and pick up when care is done with service. More