Wolverine Spartan Toyota of Lansing

Thank you I Drove 3 hours to do business. Everything as described over phone. Very nice, clean and aggressively priced Truck. easy to make deal. Thank you! I Drove 3 hours to do business. Everything as described over phone. Very nice, clean and aggressively priced Truck. easy to make deal. Thank you! More

Outstanding Service A friend of mine referred me to great sales person at Spartan Toyota. From beginning to end Jerome Edwards handled every detail of the thing that I. A friend of mine referred me to great sales person at Spartan Toyota. From beginning to end Jerome Edwards handled every detail of the thing that I. dreaded the most " purchasing a vehicle." Jerome was welcoming, informative and very professional. I drove away with a beautiful Avalon XLE. Jerome has followed up with phone calls to make sure everything was meeting my expectations. Outstanding customer service, Jerome! More

A Salesman You Can Trust Jerome Edwards, at Spartan Toyota is the best salesman I ever met! I never though I would say this about any car salesman, but Jerome is a salesman yo Jerome Edwards, at Spartan Toyota is the best salesman I ever met! I never though I would say this about any car salesman, but Jerome is a salesman you can trust. The car I drove to the dealership stopped running while I was parking it. Jerome was very concern and he gave me a "boost" when I got ready to leave. He answered all my questions and he educated me about my options. He wasn't pushy and he listened to what I wanted. On my second visit, he had a Toyota Camry that was just right for me and within my budget. I have all the features I wanted and I am so happy! Thanks to Jerome's excellent customer service, I got more car for my money. Once all the paperwork was done, he spent time showing me how all my features worked. He even called me a week later to make sure I was still happy with my new Camry. If you are interested in a Toyota, Jerome Edward is the salesman you what to ask for. More

THE VERY BEST This young man really excelled in every way and made my experience through all stages really incredible! He didn't bug me, but really helped educa This young man really excelled in every way and made my experience through all stages really incredible! He didn't bug me, but really helped educate me and my camry was the best purhase ive made in years!! More

Great service Mike is the best salesmen I know! I had a lot of questions and he could answer all of them. If you need a Toyota go see him at spartan toyota:) he got Mike is the best salesmen I know! I had a lot of questions and he could answer all of them. If you need a Toyota go see him at spartan toyota:) he got me to where I needed to go More

Excellence in Customer Service I loved the service at Spartan Toyota and my Avalon so much that in my many automobile purchases, this is the first time I returned to the same dealer I loved the service at Spartan Toyota and my Avalon so much that in my many automobile purchases, this is the first time I returned to the same dealership. I appreciated the nonpushy informational approach used by Mr. Edwards. He was professional and was able to answer the questions. He went above and beyond service by following up several times well after the purchase. More

Matthew Pappas: GREAT Salesman! It was time to trade in the 7 year old Prius and get a new one… Mat Pappas to the rescue! He did a great job of finding me EXACTLY what I wanted (I wa It was time to trade in the 7 year old Prius and get a new one… Mat Pappas to the rescue! He did a great job of finding me EXACTLY what I wanted (I was kinda choosie in this regard) and bent over backwards to make the deal happen. And (I bought the car back in August) now, he's STILL providing me with great service after the fact. I HIGHLY recommend working with Mat. More

I purchased a new Prius. Mike Donaghue is an excellent salesman and I enjoyed the time I spent at Spartan Toyota and the help and assistance I received from Mike. Mike Donaghue is an excellent salesman and I enjoyed the time I spent at Spartan Toyota and the help and assistance I received from Mike. More

MIKE DONAGHUE Mike was a wonderful person to deal with when going through the process of getting my first car. My parents had gone through him to get their new car Mike was a wonderful person to deal with when going through the process of getting my first car. My parents had gone through him to get their new car and they loved him so much that we decided to make it a family affair! Mike put up with my indecisiveness as I debated between the RAV4, the Camry and the Corolla. Once I figured out I wanted the RAV4, he was still patient (I think) as I debated which color I wanted! And when there was a miscommunication about the silver RAV4 I had finally decided on, the people at Spartan Toyota went the extra mile (literally) to Grand Rapids to bring back a gray RAV4 for me, which was the color I had originally wanted. I would absolutely recommend this dealership to anyone I know who is looking for a new car. Mike was honest and up front with us throughout the entire process. Not only that, but he made us laugh a lot too. Which is always a plus. So thank you again to everyone I dealt with at Spartan Toytota, especially Mike. Everyone should buy a car from him!!! If you don't, you'll regret it. You already are regretting it. So go now. NOW! It'll be the best decision you ever made! More

This dealership has won my undying loyalty. I got exactly the car I wanted--no tricks, no attempts to put me into something else. Stefan, Trish, and Alec worked tirelessly to get the deal I aske I got exactly the car I wanted--no tricks, no attempts to put me into something else. Stefan, Trish, and Alec worked tirelessly to get the deal I asked for and could live with. The car is beautiful and I don't think I've ever felt this GOOD about buying one. I felt like everything was explained step by step by step. I got phone calls and e-mails at every step of the way. I was treated with the utmost respect. Stefan even took me around and introduced me to people in the service department to share how it would all work. They introduced me to the manager. They were friendly and kind and it was all so very low-key and stress-free. Unless I move across the country or something, they will have my business for life. More