
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Always feel like family! My experience with not only Spartan Toyota, but with Gerry has been above par. Each time I have came into the dealership for general service on my ve My experience with not only Spartan Toyota, but with Gerry has been above par. Each time I have came into the dealership for general service on my vehicle or routine maintenance I was treated fairly and most importantly-honestly. Gerry has always dropped whatever he was doing to take care of my needs, even if it's just to catch up and have friendly small talk. I am constantly raving about the service Spartan Toyota has given to myself that I wouldn't recommend any other dealership to purchase a vehicle from. When you go to Spartan, you feel like family! More
Excellent salesman service Through my years of experience of buying cars, purchasing a car from Gerry has been the best experience I ever had. He was very understanding and kno Through my years of experience of buying cars, purchasing a car from Gerry has been the best experience I ever had. He was very understanding and knowledgeable about the type of car that I was looking for and the price associated with my search. He was very patient and cared about how satisfied I am with my purchase. I will always recommend Gerry to anyone who is interested in working with the best car salesman there is! More
"Thank You Gerry" I have worked with Mr. Gerry Sibanda on several occasions, first in 2007 when i purchased my 2007 toyota camry LE which is one of pround purchases. Ge I have worked with Mr. Gerry Sibanda on several occasions, first in 2007 when i purchased my 2007 toyota camry LE which is one of pround purchases. Gerry's knowledge about his products and customer service was excellent and in 2010 I went back and bought a 2010 Toyota Rav 4. Gerry seriously listens to his clients needs and always meets those needs with great determination and honesty. I have always had the best experience with Gerry. I always know that Gerry is more concerned with the relationship than the car. I have recommended Gerry to many family and friends and continue to do so without hesitation. Thank You again! More
great experience overall overall, after a little incident I had with this dealership, my experience was pretty good and the situation I had after purchasing the vehicle was ha overall, after a little incident I had with this dealership, my experience was pretty good and the situation I had after purchasing the vehicle was handled very professionally by Tom. I would recommend this dealership but just make sure everything is done as promised before signing anything. More
Outstanding customer service! Tanya delivered exceptional customer service. I would absolutely recommend her to a friend or family member who was looking to buy a new car. She ha Tanya delivered exceptional customer service. I would absolutely recommend her to a friend or family member who was looking to buy a new car. She had only worked at the dealership a week when we bought our Rav 4, but she was far more educated on the options and pricing then some who have worked at a dealership for many years. You could really tell that she was passionate about helping people and doing a great job! Way to go Tanya, keep up the good work! Will definitely be back in the future . I would also like to comment on the financing person who worked with us. Her name is Jenny, she is outstanding at her job, and took a normally slightly uncomfortable process and made it enjoyable! She was extremely efficient and very friendly, actually talked with us like we were her friends. i will be asking for her every time i buy a car from spartan toyota. Sincerely, Jodi Carney More
CHAD BRYERS OF THE SPARTAN TOYOTA SERVICE DEPT IS EXCELLENT! Chad Bryers in the Service Dept at Spartan Toyota has helped me 3 or 4 times now since I leased my Toyota Corolla in 2012 and his service is excellent Chad Bryers in the Service Dept at Spartan Toyota has helped me 3 or 4 times now since I leased my Toyota Corolla in 2012 and his service is excellent!!!! He knows what he is talking about, is very honest, sincere, straightforward, and will be honest with you and tell you what you need and what you don't. I had issues setting up my bluetooth in my car and when I tried to set it up while driving, it said "not available". As soon as i got there, Chad helped me set it up and explained that the car won't let you set that up while driving! I had no idea. Another service worker I talked to said, "Well, bluetooth,sometimes it works and sometimes it doesn't." Chad is extremely nice, sweet, polite and understanding and will treat you like you're his own sister. I also needed the Maintenance Light re-set and Chad showed me how to re-set it. Every single time I needed advice on something or help with the car, Chad was incredible. Best customer service I have ever had at a service center including other Toyota dealerships is from Chad Bryers. More
New Prius C Very easy, friendly, quick, efficient. The staff is knowledgeable and the products were exceptional. Corin knew the product, and allowed us to explo Very easy, friendly, quick, efficient. The staff is knowledgeable and the products were exceptional. Corin knew the product, and allowed us to explore the car's options with just the right amount of input when requested. We are certainly going to come back for our next car purchase. More
Another Satisfied Spartan Toyota Customer Corin and I had an understanding from the beginning of my purchase experience: We would both be honest, direct & fair. Corin certainly honored that a Corin and I had an understanding from the beginning of my purchase experience: We would both be honest, direct & fair. Corin certainly honored that agreement. In addition, she was friendly, courteous & helpful. If she didn't know the answer to a question, she made sure to find it. She was professional without being aggressive; patient without being condescending. I expect Corin to be an even more successful sales representative as she gains experience & expertise. I will gladly recommend her & Spartan Toyota to others. More
The BEST Toyota Dealership! I have been buying cars from Spartan Toyota for the past 5 years and will continue to do so for as long as I live in Michigan! I have moved away from I have been buying cars from Spartan Toyota for the past 5 years and will continue to do so for as long as I live in Michigan! I have moved away from Lansing but recently drove for about 1hr 10min just to lease a car from Spartan Toyota. Everybody here is super friendly and knowledgeable and provide great and fast service! Gerry Sibanda - probably one of the best people and car salesperson I have met in this world! He is friendly, knowledgeable, patient, high energy and most important of all... HONEST! I highly recommend Spartan Toyota any day and any time!!! More
Very Happy!! It was very hard for me to trade in my highlander. I just loveed that vehicle. But Mike took his time with me and we test drove a corolla which was ni It was very hard for me to trade in my highlander. I just loveed that vehicle. But Mike took his time with me and we test drove a corolla which was nice, but I just wasnt as comfortable as I was in my highlander. After working with me for several hours I purchased my Camery and a couple days later he called to see if I was happy. I miss my highlander but I needed something better on gas and it was a joy to work with mike. My purchase was made about 11 pm. Mike stayed late to ensure I got the end of the month sale and the price I needed. I would will tell all who are interested in a Toyota to see mMike.:) You did great Mike, thank you for your patience and sensitivity to my attachment to my highlander. I will be back for another vehicle and I pray Mike is there to help me with my purchase. You are a blessing , More