
Wolverine Spartan Toyota of Lansing
Lansing, MI
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Great experience My first time buying a new car and financing...it was a great experience thanks to Matt going the extra mile to find what we wanted for how much we wa My first time buying a new car and financing...it was a great experience thanks to Matt going the extra mile to find what we wanted for how much we wanted. More
Friendly and dedicated First of all, I've been going to Spartan Toyota for two years, and I've never been disappointed by their service. Always friendly, knowledgeable (with First of all, I've been going to Spartan Toyota for two years, and I've never been disappointed by their service. Always friendly, knowledgeable (without making me feel dumb about cars), FAST, and not coercive at all with sales. Everyone I've encountered here has been exceptionally professional and friendly. Cody Cusan took care of me and my Yaris at my latest routine maintenance. I just wanted to applaud his dedication to customer service--- like all Spartan Toyora employees, he's super nice and fast, but Cody's really something! They accidentally had the wrong phone number on file for me (a couple of digits were mixed up), but he did everything he can to contact me when my car was ready! I think he tried a dozen combinations of the incorrect phone number to see if any of them would work (and he succeeded!). On top of that, he remembered and recognized me when I went to pick up my car the following day--- a small gesture, but it really does make you feel like a human being and not just some random customer. I highly recommend Spartan Toyota! More
CLASSY It always comes down to the people you work with and Spartan Toyota and Mike McMillan delivered! Honest and upfront about everything with a professio It always comes down to the people you work with and Spartan Toyota and Mike McMillan delivered! Honest and upfront about everything with a professional and courteous approach. Great experience! More
Went above and beyond This is the second car we have bought from Spartan Toyota and the first new car. The salesman we worked with, Matt Pappas, truly went above and beyon This is the second car we have bought from Spartan Toyota and the first new car. The salesman we worked with, Matt Pappas, truly went above and beyond to get us the deal we were looking for. He also spent extra time making sure we were comfortable with the details of the purchase and going through the features of our new vehicle -- he even Bluetoothed my phone to the new car! I am very happy we worked with Matt and would strongly recommend him and Spartan Toyota for your next car purchase -- we'll definitely be heading back when it's time to purchase our next vehicle! More
overall experience Corrin was very professional and delegated her time to review what we needed and was able to get us the deal that we were looking for. Corrin was very professional and delegated her time to review what we needed and was able to get us the deal that we were looking for. More
Eric Rocks! On August 7th my sister and I stopped at 4 dealerships while shopping for a used SUV. After an exceptionally negative experience with one dealer we we On August 7th my sister and I stopped at 4 dealerships while shopping for a used SUV. After an exceptionally negative experience with one dealer we were about to give up. Fortunately on our 5th stop we met Eric Haber with Spartan Toyota. He is personable, helpful, and FAIR. A breath of fresh air, to say the least. If you are looking for a pleasurable car shopping experience, where you won't be taken advantage of, we highly recommend Eric Haber. More
Great service and support I am not normally someone who buys used cars from dealers. Normally, I work with independent sellers. This time around, however, I chose to wander int I am not normally someone who buys used cars from dealers. Normally, I work with independent sellers. This time around, however, I chose to wander into the Spartan Toyota dealership, and I ran into Jeremy Herbik. He was friendly, knowledgeable, and thorough. He wasn't pushy or dishonest, which is what I have experienced in the past in any dealings I had with used car salesmen. During and after the sale, Jeremy stood behind theproduct. In fact, despite the fact that I bought a car with a limited powertrain warranty, Jeremy purchased a new rim to replace a rim on the car that I realized was bent... something obviously not covered by the warranty. Great salesman, great car. More
Best Car Buying Experience Ever Car shopping is one of my least favorite things to do, but our experience with Spartan Toyota and Eric Haber was a complete pleasure. I can't say eno Car shopping is one of my least favorite things to do, but our experience with Spartan Toyota and Eric Haber was a complete pleasure. I can't say enough good things about Eric. He was awesome in every way. Not only was he very personable, friendly and extremely helpful, we felt completely comfortable that he had our best interest at heart. We did a lot of car shopping before stopping at Spartan Toyota and now we won't go anywhere else. I will be recommending Eric to anyone who is looking for a new or used vehicle. I also have to say that I absolutely love my new RAV4! More
lease My first time at a dealership when actually looking for MYSELF was a wonderful experience. Corin was awesome and extremely personable! Made us feel co My first time at a dealership when actually looking for MYSELF was a wonderful experience. Corin was awesome and extremely personable! Made us feel comfortable. More
An excellent experience Stefan was very helpful and patient. Everyone in spartan toyota is friendly. I had a great experience there and I love my new corolla S!! Stefan was very helpful and patient. Everyone in spartan toyota is friendly. I had a great experience there and I love my new corolla S!! More