Wolverine Spartan Toyota of Lansing

Excellent dealer, Marcell Peterson was very helpful and got me the right lease option. This is my 4th vehicle from, all leases. i will use this dealer for all future needs. got me the right lease option. This is my 4th vehicle from, all leases. i will use this dealer for all future needs. More

Mike McMillan did an exceptional job! He not only took the time to explain every detail of my new Rav4, but he was patient with me as I have been a loyal Ford owner/lesee for the past 21 years! I would hi the time to explain every detail of my new Rav4, but he was patient with me as I have been a loyal Ford owner/lesee for the past 21 years! I would highly recommend both Toyota and Mike McMillan to any of my family and friends (and already have). Thanks Mike for such a great experience in leasing my new Rav4, I truly love it! More

Jerome Edwards again is the best advisor. The engine light in my car came on and Jerome informed me to bring the car in so service could check it out. The whole time Jerome informed me everything with m light in my car came on and Jerome informed me to bring the car in so service could check it out. The whole time Jerome informed me everything with my car will be able to be fixed in a timely manner and everything thing will be ok. After bringing my car in and having it in service for over an hour, it was determined that the part that was need was not in stock. Jerome informs me that a rental car for the night will be made available to me. The next day, the car was repaired and a call from Jerome informing me that the car was repaired at no charge because I had an extended warranty. During the whole experience Jerome could not have been more friending, more accommodating, friendlier, and more service minded. This for me was a very stressful experience because it was so close to the holiday, But Jerome handled the situation very professional. The best part of this experience was that Jerome did not treat me any different than he treats all his other clients. His outstanding Customer service shined on not only me, but all of his many customers I see him deal with on a daily basis. Thank you Jerome, for providing me with your outstanding customer service. More

Our interactions with Spartan Toyota were very positive. Conversations were clear, concise and professional. We were treated very well and all transactions were handled in a timely manner. Conversations were clear, concise and professional. We were treated very well and all transactions were handled in a timely manner. More

I needed a new car. I dreaded buying a new car. I do not like to "haggle". I would prefer to have a price upfront without having to negotiate. I did my research. Knew the average price for which "my" not like to "haggle". I would prefer to have a price upfront without having to negotiate. I did my research. Knew the average price for which "my" car was selling. Asked if Spartan could match that price and an agreement was made. The car buying experience was a painless as Mike McMillan could make it. More

This was my first experience buying a brand new car, I was lucky enough to get Stefan Garrison as the Sales person to help me. He was FANTASTIC! I never felt rushed into making a decision, he took time to was lucky enough to get Stefan Garrison as the Sales person to help me. He was FANTASTIC! I never felt rushed into making a decision, he took time to show me the cars, explain the features, review my options, and made me feel at ease. I would recommend anyone to see Stefan at the Sparan Toyota dealserhip in Lansing. He knows his stuff and is awesome with the customers. Thanks, Stefan for making my experience great! More